How can we help?
Product news and updates
Getting started
Setting up and troubleshooting Auvik
Device setup and configuration
- ★ How to enable SNMP on Mac OSX
- Creating a read-only user on a WatchGuard Firebox or XTM device
- How to add Sophos UTM/SG firewall login credentials
- How to back up configuration and update firmware on HP ProCurve 1810g series switches
- How to configure a Cisco ASA firewall to recognize Auvik
- How to create a read-only account for VMware monitoring
Known issues
- ★ Known issue with maxing out connections on Procurve switches
- ★ No CLI on Dell PowerConnect 2808 switches
- Downloading the collector in Google Chrome for Mac
- High CPU Utilization on Dell and Cisco SG Switch Stacks
- How to resolve a VERR_NO_MEMORY error message
- Known deployment incompatibilities with the .OVA-based collector
Troubleshooting Auvik
- A note about port scans and login attempts by the Auvik collector
- Auvik collector packages not properly installed
- Diagnosing collector connectivity problems
- How do I debug using the Auvik collector?
- Some of my devices aren't visible within Auvik
- Troubleshooting the Cloud Ping / Internet Connection Check Service
Using Auvik
Administration of Auvik
Manage Credentials
- How do I add, edit, delete, or retry SNMP credentials?
- How do I add, edit, delete, or retry login credentials?
- How do I add, edit, delete, or retry WMI credentials?
- How do I add, edit, delete, or retry VMware credentials?
- How do I troubleshoot device credentials?
- Troubleshoot SNMP credentials
Integrating with Autotask
- How do I set up and configure an integration between Auvik and Autotask?
- Integrating Auvik with Autotask
- How do I map Autotask companies to Auvik clients?
- How do I sync Auvik inventory into Autotask?
- Configure Autotask for inventory sync with Auvik
- Configure Auvik for inventory sync to Autotask
Integrating with ConnectWise Manage
- How do I set up and configure an integration between Auvik and ConnectWise Manage?
- Integrating Auvik with ConnectWise Manage
- How do I map ConnectWise Manage companies to Auvik clients?
- How do I sync Auvik inventory into ConnectWise Manage?
- Configure ConnectWise Manage for inventory sync with Auvik
- Configure Auvik for inventory sync to ConnectWise Manage
Collectors
- What do connection and approval statuses for the Auvik collector mean?
- Managing multiple collectors
- When and how to deploy additional Auvik collectors
- What happens if my collector disconnects?
- What is the Auvik collector and what does it do?
- What protocols and ports does the Auvik collector use?
