How can we help?
Welcome
Product news and updates
Deployment
Where to begin
- Getting started guide
- How to configure Ubuntu 18.04 for the Auvik collector
- How to install the Auvik collector from a bash script
- How to install the Auvik collector in a cloud environment
- How to install the Auvik collector using the OVA file
- Installing the Windows collector using the command line
Discovery
Device setup and configuration
- ★ Understanding SNMP and the basics of configuring it on your devices
- ★ Windows 32-Bit Collector Decommissioning FAQ
- How to Enable SNMP on Sophos UTM Firewalls
- Configuring HP ProCurve switches to use CLI instead of text-based menu
- Configuring pfSense to work with Auvik’s remote browser feature
- Creating a read-only user on a WatchGuard Firebox or XTM device
Manage Devices & Networks
- ★ Manually Linking IPs FAQ
- How to manually link an IP to a device in Auvik
- How to enable the Cisco Firepower Threat Defence firewall using the Device API
- How Do Subnets and Subnet Masks Work?
- How do I permanently delete discovered devices?
- How do I start, stop, edit, or delete management for devices?
Manage Credentials
- Bulk Site/Tenant Import Request Instructions
- Troubleshooting Fortinet device API credentials
- How do I edit or delete device API credentials?
- How do I monitor a FortiSwitch in FortiLink mode
- What’s the difference between WMI and SNMP when monitoring Microsoft Windows devices?
- Best practices for managing credentials in Auvik
Collectors
- Backing up configurations to a Post NAT IP
- How to uninstall the Windows collector
- How do I change the site a virtual collector is assigned to?
- How do I access the Auvik console on a virtual collector?
- How do I change the site a Windows collector is assigned to?
- How to enable the Auvik bash scripted collector for remote access
Audit and Reporting
Device Configuration for Auvik Syslog
- How to configure syslog on SonicWall Gen7 firewalls
- How to Configure Syslog on a Mikrotik Router
- How to configure Syslog on Sophos XG
- How to configure Syslog on Juniper EX Series Switches
- How to configure syslog on Cisco devices with Firepower Management Center
- How to configure syslog on Cisco ASA firewalls
Device configuration for Auvik TrafficInsights
- Configure Flexible Netflow on Cisco IOS XE devices
- How to configure IPFIX on Aruba switches
- How to configure IPFIX on Barracuda NG firewalls
- How to configure IPFIX on pfSense firewalls
- How to configure Netflow Lite on the Cisco Catalyst 2960-X or XR
- How to configure NetFlow on ADTRAN NetVanta routers
Auvik TrafficInsights
- Understanding how Flow is Limited in TrafficInsights
- Auvik TrafficInsights device statuses
- Avoiding traffic spikes caused by NetFlow configuration
- How do I set up devices for TrafficInsights?
- How do I unapprove or delete devices from TrafficInsights?
- What NetFlow sampling rate should I use for TrafficInsights?
Syslog
- How to connect syslog archive with AWS S3
- How to configure an archive for a single site
- How to configure a global archive for all my sites
- How to get started with syslog archive
- Device has been configured to send Syslog, but no messages are seen in Auvik
- How do I get started with syslog?
PowerBI
- Getting started with Auvik's Microsoft Power BI reporting templates
- How is Auvik supporting the Power BI project?
- How to run your first report in Power BI
- How to set up your Auvik user account for Power BI
- Using Auvik Stats APIs to create line charts in Power BI
- Creating a Power BI report for specific sites
Device Inventory
Troubleshooting Auvik
- A note about port scans and login attempts by the Auvik collector
- Auvik collector packages not properly installed
- Diagnosing collector connectivity problems
- How do I debug using the Auvik collector?
- Some of my devices aren't visible within Auvik
- Troubleshooting the internet connection check
Known issues
- Auvik can log into my FortiGate firewall, but won't back up its configuration
- Downloading the collector in Google Chrome for Mac
- High CPU Utilization on Dell and Cisco SG Switch Stacks
- How to resolve a VERR_NO_MEMORY error message
- Known ConnectWise Manage field limitations
- Known deployment incompatibilities with the .OVA-based collector
Remote access
- Getting started with Remote Command widget
- How do I troubleshoot a remote tunnel connection?
- How do I use a non-standard HTTP/HTTPS port to connect to remote devices?
- How do I check if there are any open remote tunnel connections?
- How do I launch the terminal?
- How do I launch a tunnel connection?
APIs and Integrations
Integrating with Autotask
- Auvik / Autotask PSA 2020.1 integration changes
- How do I set up and configure an integration between Auvik and Autotask PSA?
- Integrating Auvik with Autotask
- How do I map Autotask PSA companies to Auvik clients?
- How do I sync Auvik inventory into Autotask PSA?
- Configure Autotask for inventory sync with Auvik
Integrating with ConnectWise Manage
- Can I see current sync results with ConnectWise Manage?
- How do I migrate from the ConnectWise SOAP API to the REST API
- How do I set up and configure an integration between Auvik and ConnectWise Manage?
- Integrating Auvik with ConnectWise Manage
- How do I map ConnectWise Manage companies to Auvik sites?
- How do I sync Auvik inventory into ConnectWise Manage?
Integrating with ServiceNow
- Auvik ServiceNow technical guide
- Auvik alerts are opening duplicate incidents in ServiceNow
- Auvik alerts are dismissing and not reopening incidents in ServiceNow
- Alerts aren’t clearing in either ServiceNow or Auvik
- New Auvik alerts aren’t being sent to ServiceNow
- Testing the connection produces a fail message (ServiceNow)
Network Monitoring
Administration
Settings
- Configuring the Auvik SAML app in OneLogin
- How do I edit or delete a single-sign on configuration?
- How do I configure Auvik single sign-on with my identity provider?
- How do I configure Auvik single sign-on with Okta?
- Configuring Auvik single sign-on with Azure AD
- How do I change which authentication methods my users can use?
Alerts
Alert notifications
- ★ Alerts FAQ
- ★ List of Pre-Configured Alerts and Default Settings for each in Auvik
- How to Use the Send Test Alert Function
- How to set up and configure the New Network Device Discovered alert
- How do I pause or unpause alerts?
- How do I see all alerts? How do I see all notifications?
