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Welcome
Product news and updates
Deployment
Install & Update the Auvik Collector
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Ubuntu OVA 18.04 to 22.04 Update FAQ
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Windows 32 Bit Collector Decommissioning FAQ
- ARM64 (Raspberry Pi) FAQ
- Installing Auvik collector as a Docker image
- Docker FAQ
- Port Conflicts and the Auvik Collector
- Installing the Windows collector using the Windows installer
- Installing the Windows collector using the command line
Discovery
Device setup and configuration
- ★ Understanding SNMP and the basics of configuring it on your devices
- ★ Upgrading Aruba Central to AOS 10 disables SNMP
- Configuring HP ProCurve switches to use CLI instead of text-based menu
- How to enable login for DrayTek devices
- How to enable Microsoft Hyper-V on Windows Servers and Workstations
- How to enable SNMP and login on Cisco Small Business devices
Collectors
- ★ What is the Auvik collector and what does it do?
- What protocols and ports does the Auvik collector use?
- What do connection and approval statuses for the Auvik collector mean?
- How do I manage my collectors?
- What happens if my collector disconnects?
- Do I need to update the Auvik collector?
Manage Credentials
- Best practices for providing Auvik SSH access to network devices
- Troubleshooting Fortinet device API credentials
- How do I edit or delete device API credentials?
- How do I monitor a FortiSwitch in FortiLink mode
- What’s the difference between WMI and SNMP when monitoring Microsoft Windows devices?
- Best practices for managing credentials in Auvik
Audit and Reporting
Auvik TrafficInsights
- How to limit flow to a single IP address from a FortiLink device
- How to register flows for TrafficInsights with a shared collector
- Understanding how Flow is Limited in TrafficInsights
- Auvik TrafficInsights device statuses
- Avoiding traffic spikes caused by NetFlow configuration
- How do I set up devices for TrafficInsights?
Syslog
- How to connect syslog archive with AWS S3
- How to configure an archive for a single site
- How to configure a global archive for all my sites
- How to get started with syslog archive
- Device has been configured to send Syslog, but no messages are seen in Auvik
- How do I get started with syslog?
PowerBI
- Common User Access Issues in Power BI
- Getting started with Auvik's Microsoft Power BI reporting templates
- How to run your first report in Power BI
- How to set up your Auvik user account for Power BI
- Using Auvik Stats APIs to create line charts in Power BI
- Creating a Power BI report for specific sites
Device Inventory
Inventory dashboards
- How do I view an inventory of all devices across all sites?
- Where can I find information on VPN Sessions
- What can I see on a Hyper-V dashboard?
- What can I see on a Hyper-V hypervisor dashboard?
- What can I see on a Cisco device dashboard?
- How do I add, edit, delete, and view notes?
Troubleshooting Auvik
- A note about port scans and login attempts by the Auvik collector
- Auvik collector packages not properly installed
- Diagnosing collector connectivity problems
- How do I debug using the Auvik collector?
- Some of my devices aren't visible within Auvik
- Troubleshooting the internet connection check
Known issues
- Auvik can log into my FortiGate firewall, but won't back up its configuration
- Downloading the collector in Google Chrome for Mac
- High CPU Utilization on Dell and Cisco SG Switch Stacks
- How to resolve a VERR_NO_MEMORY error message
- Issue with Cisco 881 ISRs running software version 15.1(4)M
- Known ConnectWise Manage field limitations
Remote access
- Getting started with Remote Command widget
- How do I troubleshoot a remote tunnel connection?
- How do I use a non-standard HTTP/HTTPS port to connect to remote devices?
- How do I check if there are any open remote tunnel connections?
- How do I launch the terminal?
- How do I launch a tunnel connection?
APIs and Integrations
Integrating with Autotask
- Auvik / Autotask PSA 2020.1 integration changes
- How do I set up and configure an integration between Auvik and Autotask PSA?
- Integrating Auvik with Autotask
- How do I map Autotask PSA companies to Auvik clients?
- How do I sync Auvik inventory into Autotask PSA?
- Configure Autotask for inventory sync with Auvik
Integrating with ConnectWise Manage
- Can I see current sync results with ConnectWise Manage?
- How do I migrate from the ConnectWise SOAP API to the REST API
- How do I set up and configure an integration between Auvik and ConnectWise Manage?
- Integrating Auvik with ConnectWise Manage
- How do I map ConnectWise Manage companies to Auvik sites?
- How do I sync Auvik inventory into ConnectWise Manage?
Integrating with ServiceNow
- Auvik ServiceNow technical guide
- Auvik alerts are opening duplicate incidents in ServiceNow
- Auvik alerts are dismissing and not reopening incidents in ServiceNow
- Alerts aren’t clearing in either ServiceNow or Auvik
- New Auvik alerts aren’t being sent to ServiceNow
- Testing the connection produces a fail message (ServiceNow)
Monitoring
Administration
Alerts
Alerting 2.0
- Alerts 2.0 Trigger Conditions, Device and Interface Properties
- List of Preconfigured Alerts and Default Settings for each in Auvik Alerts 2.0
- How to use Alerts 2.0 and Health Checks to Reduce Noise for your Support Team
- How to set component statuses for fan and power supplies
- How to set up Alerts for Latency and Jitter
- Alert Suppression for Sites using Alerting 2.0
Alert notifications
- ★ Alerts FAQ
- ★ List of Preconfigured Alerts and Default Settings for each in Auvik
- Known Ubiquiti Switch Misidentification Issue
- Understanding how Sophos Handles Memory and How That Affects Auvik High Memory Utilization Alerts
- How to Use the Send Test Alert Function
- How to set up and configure the New Network Device Discovered alert