How can we help?
Administration
User management
- How to Resolve the "Cannot Delete Roles That Are Assigned to a User" Error
- Understanding Site Creation Permissions
- Safely edit or delete user roles assigned to users
- How Auvik handles Super Admin account issues
- How to change the session timeout for other users
- How do I edit or delete existing users?
Settings
- Renaming Your Auvik Tenant URL, Domain prefix
- How to Change Dark Mode Styles
- How to Change to Dark Mode
- Configuring the Auvik SAML app in OneLogin
- How do I edit or delete a single-sign on configuration?
- How do I configure Auvik single sign-on with my identity provider?
Audit log
Account
- About the 14-day free trial
- Connecting with Auvik
- How do I activate an account?
- How do I cancel my account during free trial?
- How do I cancel my paid subscription?
- How do I reactivate a canceled account?
Billing
- Payment arrangements for overdue invoices
- Billed through Pax8? How to access invoices and payment details
- How to verify and troubleshoot AutoPay and saved payment methods
- Setting up as a vendor for EFT/ACH payments
- Amending the paying entity and banking details to complete payment
- Why you’re receiving payment reminders after making a payment