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Aruba APs Reporting Incorrect Serial Numbers: Known Behavior and Workarounds

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Some Aruba APs respond to SNMP polling with a list of serial numbers for the entire cluster/controller, causing Auvik to pick the first serial.

  • Workarounds:
    • Identify correct serials via the controller UI or LLDP neighbor tables.
    • Add notes or custom fields in Auvik with the correct serial per AP for downstream systems.
    • If possible, adjust Aruba SNMP settings or firmware to return per‑AP serials correctly.
  • For official resolution, consult Aruba support regarding MIB behavior and recommended configuration.
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