Prerequisites
To use Internal Ping Check, you’ll need:
At least one Auvik Collector deployed (on-prem or IaaS)
IP reachability from the collector to the target IP address(es)
Appropriate network/firewall rules allowing ICMP echo/echo-reply
Creating an Internal Ping Check
In Auvik, navigate to the site where the collector lives.
Go to Inventory → All Services.
Click Add Service (or equivalent action) and select Internal Ping Check.
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In the Internal Ping Check form:
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Source collector
Choose the collector that will send pings.
If multiple collectors exist, pick the one in the appropriate network/site.
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Name
Give the check a meaningful name, e.g.
MPLS – HQ to Branch 01.
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Interval
Set how often the ping should run (for example, every 1 minute or 5 minutes).
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Target IP address(es)
Enter one or more IP addresses to monitor.
Auvik will attempt to match each IP to a discovered device (optional but helpful for context).
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Failure/success thresholds (fails/passes)
Set how many consecutive failures are required before the service is considered down, and how many passes to restore it.
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Save the configuration.
Auvik will start polling those IPs from the selected collector and recording RTT and packet loss.