The details shown below are based on the default settings. When editing this alert, you can change the trigger and clear conditions to suit your needs.
Primary purpose: Notify when an Auvik collector has disconnected.
Possible causes for this alert include:
- Auvik is performing routine maintenance to upgrade the collector
- Device running the collector has powered down
- Collector has been powered down or stopped
- Device running the collector has lost connection to the network
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Alert severity |
Critical |
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Repetitive alert pause condition |
After 10 occurrences within 2 hours against a specific entity, pause the alert for 2 hours |
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Alert trigger condition |
An Auvik collector has been disconnected from the cloud for longer than the defined threshold and is considered to be offline. |
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Alert clear condition |
An Auvik collector that was disconnected from the cloud is now reconnected. |
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Action(s) to be taken |
Check the status of the collector or device the collector is running on (hypervisor, Windows desktop, or Windows server) and power it on again. |