How can we help?
Device Inventory
The map
- Exporting the Map to VSDX Format
- How do device and interface search and selection work?
- Your network map
- How do I see alert notifications on my map?
- Auvik map icons and what they represent
- How do I search or filter for items on my map?
Inventory dashboards
- Understanding the Networks Dashboard
- Device Lifecycle Powered by Aurora
- What can I see on a Windows server dashboard?
- How do I view an inventory of all devices across all sites?
- Where can I find information on VPN Sessions
- What can I see on a Hyper-V dashboard?
Troubleshooting Auvik
- A note about port scans and login attempts by the Auvik collector
- Auvik collector packages not properly installed
- Diagnosing collector connectivity problems
- How to capture and send collector logs
- How to Filter Devices Within the Manage Devices Page
- How to Prevent an Access Point from Being Marked as Having an Internet Connection
Known issues
- Auvik can log into my FortiGate firewall, but won't back up its configuration
- Downloading the collector in Google Chrome for Mac
- High CPU Utilization on Dell and Cisco SG Switch Stacks
- How to resolve a VERR_NO_MEMORY error message
- Issue with Cisco 881 ISRs running software version 15.1(4)M
- Known ConnectWise PSA field limitations
Components
Backup management
- FortiGate ACME Certificate Renewal Causes Frequent Configuration Change Alerts
- How are configuration backups stored and secured in Auvik?
- Troubleshooting FortiGate Configuration Backup Failures Over VPN
- Backing Up Fortinet Configurations via API
- Troubleshooting Configuration Backups in Auvik
- Auvik Backup fails using passive FTP on Windows machines
Remote access
- Getting started with Remote Command widget
- How do I troubleshoot a remote tunnel connection?
- How do I use a non-standard HTTP/HTTPS port to connect to remote devices?
- How do I check if there are any open remote tunnel connections?
- How do I launch the terminal?
- How do I launch a tunnel connection?