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How to Ping a FQDN from the Auvik Cloud


Auvik’s Cloud Ping Check feature via FQDN offers users a more comprehensive way to monitor various critical components of your IT infrastructure. Utilizing this feature, users can input a Fully Qualified Domain Name (FQDN) or domain name to monitor various types of IT assets like SaaS applications and cloud services, as well as other essential assets accessible via the public internet. Monitored directly from Auvik’s robust cloud infrastructure, this tool ensures consistent monitoring of these assets, provided they are resolvable through public DNS, keeping you informed about the health and performance of your entire IT ecosystem.


How to Set Up a Cloud Ping Check

How to Set up an Alert on your new FQDN Ping Check


How to Set Up a Cloud Ping Check

  • Navigate to Inventory
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  • Go to All Services
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  • Click Add Services

  • Click Cloud Ping Check to find the FQDN option

    • Configuration: The feature has all of the same settings as the existing IP-based checks—alert frequency, number of failed checks, etc.

    • Alerts will work exactly as they did before for Cloud Ping checks. All of the same alert configurations as the existing IP-based checks are supported.

  • Click Save

When adding a new cloud ping check, users can select the box to automatically create an alert definition, just as they did previously with IP-Based Cloud Ping Checks.


How to Set up an Alert on your new FQDN Ping Check

  • Navigate to Admin
  • Click on Manage Alerts
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  • Click on Alerts
  • Click on Add Alert
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  • Click Service

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  • Describe the Alert
    • Set the Alert Name
    • Set the Alert Description

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    • Set the Alert Severity
      • Select between Emergency, Critical, Warning or Informational

  • Select Service(s)

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    • In the Service(s) text box, type the name of the FQDN ping you created

  • Define the Trigger Condition
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    • Select which Service will be the Trigger Condition

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    • Select the qualifier desired
    • Set the condition

  • Define your Clear Condition

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    • Select between the Default, No Clear Condition or Set a Custom Clear Condition

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  • Select Repetitive Alert Pausing Conditions
    • Either Enable or Disable

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  • Select Notification Channels
    • Select between No notification or Select From Existing Channels
  • Add any comment to the Alert that is desired
  • Click Save


Alert Definitions match the existing options for other IP-Based Cloud Ping Checks.


Selecting an existing Cloud Ping Check configured with FQDN options will show similar to how the current Cloud Ping Check menu looks today, with Round Trip Time (RTT) and Transmit/Receive Packets shown.

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