Auvik Data & Security

• OS End of Service and the Auvik Collector
• Transport Security Layer (TLS) support
• Required Service IP Whitelist
• Auvik regions
• SOC 2 and ISO 27001
• How long does Auvik store data?

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Managing sites

• After a Site Restore: Do Credentials and Configuration Stay the same?
• What happens when Auvik support restarts a site?
• How to split a single site deployment into a multi-site deployment
• What are the different site types?
• How do I manage sites?
• Can I see a map of where my sites are located?

Manage Deployment

• Auvik deployment strategies
• Getting started guide
• What installation options are available?
• When and how to deploy additional Auvik collectors

Install & Update the Auvik Collector

• Can I install security agents such as CrowdStrike Falcon on an Auvik OVA collector?
• Safely Deleting a Disconnected Collector in Auvik
• Uninstalling the Auvik Collector from an Ubuntu 22.04 machine
• How to migrate the Auvik Collector from Debian 12 to Debian 13
• What Auvik Handle vs What Customers Need to Manage
• How to migrate your Auvik Collector from Ubuntu 22.04 to 24.04

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Log in and user access

• ★ Using single sign-on (SSO) to Auvik
• ★ Log in using Auvik's two-factor authentication
• Configuring Auvik with Duo Single Sign-On
• How to reset a 2FA token
• How to troubleshoot a two-factor authentication error code
• Error messages when logging in with Microsoft

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User profile

• How to change your username in Auvik
• How do I update my user profile?
• How do I reset my password or authorize Google or Microsoft Office 365?