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Log in using Auvik's two-factor authentication

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If your organization has an AuthAnvil server for two-factor and you’d prefer to use it instead of Auvik’s two-factor authentication, see Log in using AuthAnvil two-factor authentication for more details.

Two-factor authentication (also known as two-step verification) adds an extra level of security when logging into your Auvik account.

You can turn on two-factor authentication for individual users on your Auvik account or globally for all users on your account.

Auvik’s two-factor authentication uses the time-based one-time password (TOTP) algorithm to ensure compatibility with mobile apps like Authy and Google Authenticator.

Getting started

To take advantage of Auvik’s two-factor authentication, you first need to install two apps on your phone: a QR code scanner and an authenticator. Note that some authenticator apps have a built-in QR code scanner. In those cases, you only need to install the authenticator app.

Here are a few app options.

 

QR code scanner

Google Play

https://play.google.com/store/apps/details?id=me.scan.android.client&hl=en

Apple iTunes

https://itunes.apple.com/ca/app/qr-code-reader-and-scanner/id388175979?mt=8

 

 

Authenticator

Google Play

https://play.google.com/store/apps/details?id=com.google.android.apps.authenticator2&hl=en

Apple iTunes

https://itunes.apple.com/ca/app/google-authenticator/id388497605?mt=8

BlackBerry World

https://appworld.blackberry.com/webstore/content/22517879/?countrycode=AT&countrycode=CA&lang=en

Microsoft Store

https://www.microsoft.com/en-us/store/apps/authenticator/9wzdncrfj3rj

Authy

https://www.authy.com/personal/

Enable Auvik’s two-factor authentication

You have two options for enabling Auvik’s two-factor authentication:

  • If you want to enable authentication just for yourself, change the settings on your user profile.
  • If you want to enable authentication for all users on your Auvik account, change the settings on your company profile.

If you’re a managed service provider, you can choose to enable two-factor authentication for specific clients or globally for all clients.

After entering the email address and password associated with your Auvik account, you’ll be presented with the page for enabling two-factor authentication. Here, enter the one-time code found on your authentication application.

If you’ve lost your two-factor access to Auvik because you no longer have the phone to which it was connected, contact support and let us know. We’ll clear the secret associated with your account, allowing you to re-scan the QR code on your next login.

 

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