The agent-shell provides fuctionality for the user to upload logs from the host machine to a secure AWS S3 bucket controlled by Auvik.
By using the copylogs command, the agent shell can automatically grab all collector associated log files within its log directory. These files are typically anything which has a file extension of .log or .log.N.gz (the latter being older files which have been automatically rotated and compressed).
auvik> copylogs
ActorTable.log
AuvikAgent.log
AuvikAgent.log.0.gz
AuvikAgent.log.1.gz
AuvikAgent.log.2.gz
AuvikWatchdog.log
HealthCheck.log
logs uploaded as https://s3.amazonaws.com/auvik-agent-logs/auviktestsite/52e6555f-fe26-4274-a194-57076c96f23d/2016.10-master-/logs-20161028T170258.zip
The URL for the log zip file can then be added to the relevant support ticket.