Site creation permissions are governed by the user role assigned within Auvik.
Super Admin Role
Users assigned the Super Admin role have full administrative access, including the ability to:
- Create sites
- Edit or manage sites
- Configure user permissions
- Manage roles and administrative settings
By default, Super Admins can perform all site management functions.
Other User Roles
Non-Super Admin roles may not automatically include permission to create sites.
If a user cannot create a site, their assigned role may not include the required Site Management permissions.
Depending on your role configuration:
- Site creation may be restricted entirely
- Users may have view-only access
- Administrative capabilities may be limited to specific areas
Custom roles can be modified to allow delegated site administration without granting full Super Admin access.
How to Grant Site Creation Permissions
To allow a user to create sites:
Navigate to:
Administration → Users & Roles
- Create a new role or edit an existing role
- Enable permissions related to:
- Site Management
- Site creation and administration
- Assign the updated role to the user
Once the role changes are applied, the user should be able to create new sites based on the permissions granted.
Troubleshooting Missing Site Creation Access
If a user still cannot create sites after role assignment:
- Verify the correct role has been assigned
- Confirm the role includes Site Management permissions
- Ensure the user session has refreshed after permission changes
- Review whether organizational or subscription limitations apply
If administrative capabilities appear unavailable due to licensing or account restrictions, contact your Auvik account representative or support team for assistance.