New to Auvik? This Getting Started Guide will help you get up and running quickly.
1. Register, download and install the Auvik collector
If you haven’t already done so, complete the signup form to start your free Auvik trial. It only takes a few seconds.
After your new Auvik account has been created, you’ll be logged into your new account. Follow the instructions in the MSP wizard to start creating your client accounts. Determine which installation option you want to use for your new clients.
Tell me more
- How do I activate an account?
- What is the Auvik collector and what does it do?
- Auvik collector deployment strategies for MSPs
- What installation options are available?
Something not working as expected during installation?
Here’s a list of known issues.
- Auvik collector packages not properly installed
- Diagnosing collector connectivity problems
- Downloading the collector in Google Chrome for Mac
- How to resolve a VERR_NO_MEMORY error message
- Known deployment incompatibilities with the .OVA-based collector
- Known issue between Auvik’s collector and VMware vSphere
- Known issue with Cisco ASA shunning Auvik collector
- Known issue with Cisco devices in quiet mode
- Known issue with Cisco SG-300 series devices and unknown logins
- Known issue with CLI and terminal sessions on Dell switches
- Known issue with Sophos series firewalls and configuration backup support
- Known issue with terminal sessions and SonicWALL firewalls
- Known issue with Ubuntu Server 14.04 Hyper-V deployments
- Known issue with WatchGuard service devices and backup support
- Known issue: Bad SNMP data on HP switches
- WMI not connecting to Windows workstations through group policy
- Two virtualization scenarios Auvik doesn’t support
If the issue you’ve encountered isn’t on this list, contact our support team.
2. Watch as Auvik discovers your network
Auvik can identify over 7,000 devices from more than 230 vendors. You’ll notice the map change in real time as we identify and place new devices into your map. Initial discovery can take anywhere from 5 to 15 minutes, depending on the size of your network.
As we discover new devices, we’ll prompt you to enter credentials for them. The credentials help Auvik profile devices, capture their configurations, and begin logging statistics.
The more devices we can log into, the more accurate our mapping and monitoring will be — so fill out as many of these credential requests as you can.
Timesaving tip: You can add common credentials that we’ll automatically try on all devices that match a specified filter. This saves you from manually entering the same credentials more than once.
Tell me more
- What information about my network does Auvik collect?
- How does Auvik discover network topology and device information?
- How do I start, stop, edit, or delete management for devices?
- How do I approve, add, or delete networks to be scanned?
- How are my credentials used?
- How do I add, edit, delete, or retry SNMP credentials?
- How do I add, edit, delete, or retry login credentials?
- How do I add, edit, delete, or retry WMI credentials?
- How do I add, edit, delete, or retry VMware credentials?
- What communication protocols does Auvik use?
- How do I manage discovery settings?
- How do I manage OID monitor settings?
- How do I manage device health check frequencies?
- How do I manage discovery services?
- How do I export my discovery administration data?
Something not going as expected with the discovery of your network? Check our knowledge base articles for help with common solutions.
- How to back up configuration and update firmware on HP ProCurve 1810g series switches
- How to configure a Cisco ASA firewall to recognize Auvik
- How to enable configuration back ups on HP / Comware switches
- How to enable SNMP on a Cisco IOS device
- How to enable SNMP on a Cisco IronPort device
- How to enable SNMP on a Citrix NetScaler device
- How to enable SNMP on a Cyberoam device
- How to enable SNMP on a Dell x1000 series switch
- How to enable SNMP on a Fortigate device
- How to enable SNMP on a TRENDnet device
- How to enable SNMP on a Tripp Lite UPS
- How to enable SNMP on a VMware ESXi hypervisor
- How to enable SNMP on an Aerohive access point
- How to enable SNMP on APC UPS devices
- How to enable SNMP on Citrix Xen hypervisors
- How to enable SNMP on Comware OS-based switches
- How to enable Juniper SRX firewalls
- How to enable SNMP on Meraki devices
- How to enable SNMP on Meru wireless controllers
- How to enable SNMP on Riverbed devices
- How to enable SNMP on SonicWALL managed devices
- How to enable SNMP on TP-LINK managed switches
- How to enable SNMP on Watchguard firewalls
- How to enable stats collection on Aruba devices
- How to enable WinRM with domain controller Group Policy
- How to enable WMI monitoring on a single Windows device
- How to make Windows devices discoverable
- How to set up SNMP on Linux-based servers & workstations
- How to set up SNMP using Cisco Small Business
- Some of my devices aren't visible within Auvik
Didn’t find the information you’re looking for on this list? Contact our support team.
Now you’re done and ready to start exploring.
Remember, we’re always here to help. There are a couple of ways to get in touch.
- While logged into Auvik, open the Chat With Us box in the lower right corner of your screen.
- Submit a support ticket.