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List of Pre-Configured Alerts and Default Settings for each in Auvik

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The following is a list of Auvik's pre-configured alerts and the default settings for them, including :

  • Severity
  • Trigger Condition
  • Triggers Before Pause
  • Pause Length
  • Status

Note: You can change the pre-configured alerts to fit your network needs.

Default Settings in Pre-configured Alerts

Emergency

VMware Hypervisor CPU Module Failed

Default Severity: Emergency
Default Entity: Hypervisor
Alert Trigger Description: The CPU module within device $deviceName is reported to have failed.
Default Trigger Condition: VMware Hypervisor CPU Module Status equal to Failed
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor RAM Module Failed

Default Severity: Emergency
Default Entity: Hypervisor
Alert Trigger Description: The RAM module within device $deviceName is reported to have failed.
Default Trigger Condition: VMware Hypervisor RAM Module Status equal to Failed
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor Hard Drive Failed

Default Severity: Emergency
Default Entity: Hypervisor
Alert Trigger Description: The hard drive within device $deviceName is reported to have failed.
Default Trigger Condition: VMware Hypervisor Hard Drive Status equal to Failed
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor Power Supply Failed

Default Severity: Emergency
Default Entity: Hypervisor
Alert Trigger Description: The power supply within device $deviceName is reported to have failed.
Default Trigger Condition: VMware Hypervisor Power Supply Status equal to Failed
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

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Critical

VMware Hypervisor CPU Module Degraded

Default Severity: Critical
Default Entity: Hypervisor
Alert Trigger Description: The CPU module within device $deviceName is in a degraded state.
Default Trigger Condition: VMware Hypervisor CPU Module Status equal to Degraded
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor RAM Module Degraded

Default Severity: Critical
Default Entity: Hypervisor
Alert Trigger Description: The RAM module within device $deviceName is in a degraded state.
Default Trigger Condition: VMware Hypervisor RAM Module Status equal to Degraded
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor Hard Drive Degraded

Default Severity: Critical
Default Entity: Hypervisor
Alert Trigger Description: The hard drive within device $deviceName is in a degraded state.
Default Trigger Condition: VMware Hypervisor Hard Drive Status equal to Degraded
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VMware Hypervisor Power Supply Degraded

Default Severity: Critical
Default Entity: Hypervisor
Alert Trigger Description: The power supply within device $deviceName is in a degraded state.
Default Trigger Condition: VMware Hypervisor Power Supply Status equal to Degraded
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

VPN remote gateway is Lost

Default Severity: Critical
Default Entity: Servicetype: VPN Service
Alert Trigger Description: The VPN remote gateway $subDomain has been lost.
Default Trigger Condition: Service Status = Down
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Disabled

For more information on this alert, click here.

Stack Switch Port Status Change

Default Severity: Critical
Default Entity: Stack
Alert Trigger Description: The stack port changed away from Up.
Default Trigger Condition: Port status is no longer up
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Stack Switch Member Status Change

Default Severity: Critical
Default Entity: Stack
Alert Trigger Description: The switch stack member $number status changed away from Ready.
Default Trigger Condition: Member status is no longer Ready
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Spanning Tree Changed From Forwarding

Default Severity: Critical
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: The spanning tree port state for interface $ifName ($ifDescription) on $deviceName has changed from $oldPortState to $newPortState.
Default Trigger Condition: Port state changed from Forwarding
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Distributed File System Replication is Degraded

Default Severity: Critical
Default Entity: All Entities
Alert Trigger Description: Distributed File System state has transitioned to Degraded.
Default Trigger Condition: State = Degraded
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Internet Connection is Lost

Default Severity: Critical
Default Entity: Service: Internet Connection
Alert Trigger Description: The internet connection for this default gateway ($subDomain) has been lost.
Default Trigger Condition: Service Status = Down
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

UPS - Possible Power Outage

Default Severity: Critical
Default Entity: UPS
Alert Trigger Description: It appears that there has been a power outage or interruption as this UPS is now running on battery power.
Default Trigger Condition: UPS - Current Failure Reason is not equal to Self Test and UPS - Input/Output Status is equal to On Battery Power
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

UPS - Low battery Charge

Default Severity: Critical
Default Entity: UPS
Alert Trigger Description: This UPS is reporting that the battery charge is $upsPercentCharged%.0f%, which is considered low.
Default Trigger Condition: UPS - Percent Charged is less than or equal to 20.0%
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

High Broadcast Traffic

Default Severity: Critical
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: $totalBroadcastPacketPercentage%.0f% of traffic on interface $ifName ($ifDescription) on $deviceName is broadcast and could result in network issues
Default Trigger Condition: Total Packet Count is greater than 5000000 and Total Broadcast Packet Percentage is greater than 20.0%
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Auvik Collector Disconnected

Default Severity: Critical
Default Entity: Auvik Collectors
Alert Trigger Description: The Auvik collector at $virtualApplianceIPAddress has been disconnected from the cloud for longer than the defined threshold
Default Trigger Condition: Auvik collector Connection Status is Disconnected and Disconnect Duration exceeds defined threshold
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

Network Element Offline

Default Severity: Critical
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: This network element has gone offline
Default Trigger Condition: Device Type is Network Element and Online Status is Offline
Default Triggers Before Pause: 10
Default Pause Length: 2 hours
Default Status: Enabled

For more information on this alert, click here.

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Warning

Network Element Uptime

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: Network Element uptime is $DeviceUptimeDurationDays days.
Default Trigger Condition: This device has reached the 1000 days without restart.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on this alert, click here.

Number of SSL VPN Sessions Has Reached The Maximum

Default Severity: Warning
Default Entity: Firewall
Alert Trigger Description: This device has reached the maximum number of SSL VPN sessions. Currently, it has $sessionsCurrent SSL VPN sessions in use. More capacity is needed.
Default Trigger Condition: Percentage of SSL VPN Sessions In Use is greater than or equal to 100%.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on this alert, click here.

VMware Snapshot Repository Size Exceeded

Default Severity: Warning
Default Entity: Hypervisor
Alert Trigger Description: The total size of the snapshot repository for virtual machine $vmName has exceeded the limit. The current size of the repository is $snapshotSize GiB.
Default Trigger Condition: Size of All Snapshots is greater than 50 GiB(s)
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on this alert, click here.

Recent VMware Snapshot Not Taken

Default Severity: Warning
Default Entity: Hypervisor
Alert Trigger Description: The last snapshot for $vmName was taken $lastSnapshotAgeInDays days ago.
Default Trigger Condition: Age of the Last Snapshot (Day) is greater than 3
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on this alert, click here.

VMware Snapshot Limit Exceeded

Default Severity: Warning
Default Entity: Hypervisor
Alert Trigger Description: The total number of snapshots for Virtual Machine $vmName has exceeded the limit. The current number of Snapshots is $snapshotCount.
Default Trigger Condition: Number of Snapshots for this Virtual Machine is greater than 5
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on this alert, click here.

UPS - Battery needs to be replaced

Default Severity: Warning
Default Entity: UPS
Alert Trigger Description: It appears the battery can no longer function properly and needs to be replaced.
Default Trigger Condition: UPS - Replace Battery is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Default Route Change

Default Severity: Warning
Default Entity: Group: Default Gateway Devices
Alert Trigger Description: The default route for this gateway device has changed from $oldRoute to $newRoute
Default Trigger Condition: Device contains a default gateway and default route changed
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Configuration Polling

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: We've been unable to poll this device for configuration details since $lastConfigPoll
Default Trigger Condition: Unable To Poll Configuration Recently
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Low Ink Level

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting an ink percentage of $currentInkPercentage%.0f% for $inkName
Default Trigger Condition: Printer - Supply Level (%) is less than or equal to 20.0%
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Out of Ink

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting that it's out of $inkName
Default Trigger Condition: Printer - Supply Level (%) is equal to 0%
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Output Tray Missing

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting a missing output tray
Default Trigger Condition: Printer - Output Tray Missing is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Input Tray Missing

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting a missing input tray
Default Trigger Condition: Printer - Input Tray Missing is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Paper Jammed

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting that it's jammed
Default Trigger Condition: Printer - Paper Jammed is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Low Paper

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting a low paper level
Default Trigger Condition: Printer - Low Paper is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on this alert, click here.

Printer - Out of Paper

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer is reporting that it's out of paper
Default Trigger Condition: Printer - Out of Paper is equal to True
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Printer Offline

Default Severity: Warning
Default Entity: Printer
Alert Trigger Description: This printer has gone offline
Default Trigger Condition: Device online status = Offline
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

High Memory Utilization

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: This device has had an average memory utilization of $memoryUtilization%.0f% over the last 5 minutes.
Default Trigger Condition: Memory Utilization is greater than 90.0%
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

High CPU Utilization

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: This device has had an average CPU utilization of $cpuUtilization%.0f% over the last 5 minutes.
Default Trigger Condition: Member status is no longer Ready
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

High Interface Utilization

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: Interface $ifName ($ifDescription) on $deviceName is at $interfaceUtilization%.0f% utilization
Default Trigger Condition: Interface Utilization is greater than 80.0%
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Infrastructure Device Offline

Default Severity: Warning
Default Entity: Copier, Network Storage, UP, Telecommunications Device, Chassis, Hypervisor, Server
Alert Trigger Description: This infrastructure device has gone offline
Default Trigger Condition: Device Type is Infrastructure Device and Online Status is Offline
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Firmware Change on Network Element

Default Severity: Warning
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: The firmware for $elementName has changed from $previousVersion to $newVersion.
Default Trigger Condition: Device Type is Network Element and Firmware Versions is changed.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Packet Discard(s)

Default Severity: Warning
Default Entity: All Entities
Alert Trigger Description: $interfaceDiscardCount packet discards occurred on $ifName ($ifDescription) on $deviceName within the last five minutes
Default Trigger Condition: Greater than 10000 Packet Discards on a Device over 5 minutes
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Packet Error(s)

Default Severity: Warning
Default Entity: All Entities
Alert Trigger Description: $interfaceErrorCount packet errors occurred on $ifName ($ifDescription) on $deviceName within the last five minutes
Default Trigger Condition: Greater than 100000 Packet Errors on a Device over 5 minutes
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Auvik Collector Discovery

Default Severity: Warning
Default Entity: Auvik Collectors
Alert Trigger Description: New Auvik collector ($uuid) at $remotePrivateAddress detected
Default Trigger Condition: New Auvik collector discovered and Connection State is Connected
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Interface Status Mismatch

Default Severity: Warning
Default Entity: All Entities
Alert Trigger Description: Interface $interfaceName ($interfaceDescription) on $deviceName is administratively $interfaceAdminStatus and has gone $interfaceOpStatus. It's connected to $interface2Name on $device2Name.
Default Trigger Condition: Admin Status of $interfaceAdminStatus does not match Operational Status of $interfaceOpStatus
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

High Storage Utilization

Default Severity: Warning
Default Entity: All Entities
Alert Trigger Description: This device has a storage utilization of $diskUsagePercent%.0f%
Default Trigger Condition: Device Storage Utilization is greater than 80%
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

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Informational

New Network Device Discovered

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: New Network Device Discovered on Your Site.
Default Trigger Condition: New Network Device Discovered on Your Site.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

High Percentage of SSL VPN Sessions In Use

Default Severity: Informational
Default Entity: Firewall
Alert Trigger Description: This device has a high percentage of SSL VPN sessions in use. Currently, it's at $sessionUtilizationCurrent%.0f%. More capacity may be needed.
Default Trigger Condition: Percentage of SSL VPN Sessions in Use has exceeded the defined threshold.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

Low Number of Available SSL VPN Sessions

Default Severity: Informational
Default Entity: Firewall
Alert Trigger Description: This device has a low number of available SSL VPN sessions. Currently, it has $sessionsAvailableCurrent sessions left. More capacity may be needed.
Default Trigger Condition: Number of Available SSL VPN Sessions is less than the defined threshold.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

High Number of SSL VPN Sessions In Use

Default Severity: Informational
Default Entity: Firewall
Alert Trigger Description: This device has a high number of SSL VPN sessions in use. Currently, there are $sessionsCurrent sessions in use. More capacity may be needed.
Default Trigger Condition: Number of SSL VPN Sessions in Use has exceeded the defined threshold.
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

Configuration Backup

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: A configuration change has been detected and backed up.
Default Trigger Condition: Device Configuration Backup
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Disabled

For more information on the alert, click here.

Interface Duplex Mismatch

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: This interface is operating at $interface1Duplex and is connected to $interface2 which is operating at $interface2Duplex
Default Trigger Condition: Connected Interfaces have different Duplex settings
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Configuration Restored

Default Severity: Informational
Default Entity: All Entities
Alert Trigger Description: A backed up configuration from $bD%tb $bD%te at $bD%tl:$bD%tM $bD%tp $bD%tZ has been restored to this device.
Default Trigger Condition: Device Type is Network Element and Backed-up Config is Restored
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Route Not Used

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: Configured route for $destination via $via is not used.
Default Trigger Condition: Configured Route is empty
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Different Subnets

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: Connected routed interfaces have different subnets: $interface1 is physically connected to $interface2
Default Trigger Condition: On Connected Interfaces Subnets are not equal
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Different VLAN Number

Default Severity:

Informational

Default Entity:

Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point

Alert Trigger Description: Connected interfaces have different VLAN numbers: $interface1 is physically connected to $interface2
Default Trigger Condition: On Connected Interfaces VLAN Numbers are not equal
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Different VLAN Types

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: Connected interfaces have different VLAN types: $interface1 is physically connected to $interface2
Default Trigger Condition: On Connected Interfaces VLAN Types are not equal
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

No IP Address

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: No IP Address has been assigned to $description.
Default Trigger Condition: IP Address Count equals 0
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Trunk Port Not Shared

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: $description is not shared by more than one VLAN so it may not need to be a trunk
Default Trigger Condition: Interface is Trunk and VLAN Count equals 1
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

Non-Routable IP

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: The forwarding rule for $destination references non-routable IP $nextHop
Default Trigger Condition: IP Reference is Non-routable
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

VLAN with no Interfaces

Default Severity: Informational
Default Entity: Router, Layer 3 switch, Packet Processor, Switch, Firewall, Controller, Stack, Access Point
Alert Trigger Description: VLAN $vlanNumber is an empty VLAN on $deviceInfo as it has no interfaces assigned to it
Default Trigger Condition: Network Type is VLAN and Assigned Interfaces equals None
Default Triggers Before Pause: 5
Default Pause Length: 24 hours
Default Status: Enabled

For more information on the alert, click here.

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