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Packet error(s) alert

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The details shown below are based on the default settings. When editing this alert, you can change the trigger and clear conditions to suit your needs. However, you can’t edit the time period in the trigger or clear conditions.

PacketErrors.png

Primary purpose: Notify when the packet errors for a device are greater than the defined thresholds.

Possible causes for this alert include:

  • Alignment errors
  • FCS (frame check sequence) errors
  • CRC (cyclic redundancy check) errors
  • Too long/too short errors
  • Overloaded device

Alert severity

Warning

Repetitive alert pause condition

After 5 occurrences within 2 hours against a specific entity, pause the alert for 24 hours

Alert trigger condition

The number of packet errors on a device has gone above the defined threshold over a period of five minutes.

Alert clear condition

The number of packet errors is less than or equal to the defined thresholds over a period of five minutes.

Action(s) to be taken

Check the device logs to see what type of packet errors are occurring.

 

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