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Network element offline alert


The details shown below are based on the default settings. Editing this alert has no restrictions. The trigger and clear conditions can be changed to suit your needs.


Primary purpose: Notify when a network element has gone offline.

Possible causes for this alert include:

  • Power outage or brownout
  • Upstream switch or router on the network is also having issues
  • Device misconfiguration
  • ICMP traffic to device blocked
  • Emergency maintenance
  • Hardware malfunction
  • Crash related to the operating system
  • Device removed from network

Network elements include access points, controllers, firewalls, Layer 3 switches, packet processors, routers, stacks, and switches.

Alert severity


Repetitive alert pause condition

After 10 occurrences within 2 hours against a specific entity, pause the alert for 2 hours

Alert trigger condition

A network element has gone offline.

Alert clear condition

The network element is back online.

Action(s) to be taken

Check the status of the device to determine why it’s no longer online.


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