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Default route change alert


The details shown below are based on the default settings. Options for editing this alert don’t include the ability to edit the trigger or clear conditions.


Primary purpose: Notify if the default route for the gateway has changed.

A possible cause for this alert is a failover Internet connection kicking in when your primary Internet connection fails.

Alert severity


Repetitive alert pause condition

After 5 occurrences within 2 hours against a specific entity, pause the alert for 24 hours

Alert trigger condition

The default route for a gateway has changed.

Alert clear condition

The default route has been restored.

Action(s) to be taken

  • Check the device’s logs to understand why the failover occurred.
  • Check with your primary ISP to see if there is a connectivity problem on their end.
  • Check the configuration on the device. Did someone change the routing priority?


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