How can we help?

How do I know how many billable assets I have?

Follow

Every day, we log the number of billable assets you’re managing and have connected to Auvik. At the end of the month, we take the maximum to arrive at your total billable assets number for the month.

Note: Uninstalling the endpoint agent on all billable assets will not change the billing for those assets, you are still required to pay for the minimum committed assets. Please contact your Customer Success Manager for any questions. If you aren’t sure who your CSM is, please reach out to success@auvik.com.

View billing usage

From Billing > Server Usage or Billing > Endpoint Usage, you can see the number of servers or workstations that have connected to Auvik each day over the selected period.

  1. Click Settings in the side navigation bar.
  2. Click Billing.
  3. Hover over the Billing button
  4. Click Server Usage or Endpoint Usage from the entity navigation.

From here, you’ll be able to hover over the graph to see how many servers or workstations were considered billable on a given day.

Billing period range

Filtered Billing Period

  1. Click the calendar icon (Calendar button)
  2. Select the billing period
    1. Yesterday
    2. Last 7 days
    3. Custom Range 

      Note: When selecting a custom range, you’re only able to a maximum of the last 90 days.

  3. Click Accept

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request