As an MSP, you might have clients around the corner from your office, in a different city, or maybe even a different state or country. You may even be a provider to other MSPs. Auvik’s client map is a handy way to visualize where they all are.
Right now the map shows you each client’s location with a pin. We’ll be adding more features to the map in coming releases.
For more information about displaying alert notifications on the map, see How can I see alert notifications on my map?
- Add clients to the map
- Use full-screen map view
- Access a client’s network from the map
- Zoom in and out
How to add clients to the map
For clients that are already running a registered instance of Auvik
For new clients
Fill out the street address in the client’s company settings when you add the client.
You can add a pin to the map for your own offices too. Simply fill out your street address in your company settings.
How to use full-screen map view
To make the map full-screen, click the full-screen button () on the map. From the full-screen confirmation, check Remember decision for auvik.com and click Allow. You can always close the full-screen view by clicking the ESC key on your keyboard.
To ensure your session doesn’t time out while on large display, set your session timeout to Never.
How to access a client’s network from the map
Hover over any pin to see the client’s name. Click on any pin to access the client’s network.
How to zoom in and out
Click the + tab in the top right corner of the map to zoom in see details. Click the - tab to zoom out.
You can also zoom in and out on the map by using pinch-to-zoom on trackpads or using the Command key (CTRL on PCs) and scrolling while the cursor is on the map.