Auvik's collector requires Internet access to upload metadata to the cloud for persistent monitoring and discovery of your network.
Be aware that the Windows service will bind to ports 21 and 69. We recommend you install the service on a system that doesn’t already have services bound to these ports.
In addition to the ports below, if you have a proxy in play, you’ll need to whitelist the collector’s IP address to bypass the proxy. Refer to Auvik’s network address translation (NAT) gateway for additional IP addresses to be added to your clients’ firewalls.
For Auvik to communicate to the cloud, there are a few URLs that must be allowed through your firewall and web filters.
For the Auvik Windows service installs:
|*auvik.com||80, 443||Download, install packages and upgrades.|
|*.amazonaws.com||80, 443||Send logs to support for investigation purposes.|
For the Auvik OVA or bash script installs:
|*amazonaws.com||80, 443||Download, install packages and upgrades, send logs to support for investigation purposes.|
|*.security.ubuntu.com||80||Download, install packages and upgrades.|
|*.google.com||80, 443||Internet connection health check.|
|DNS||18.104.22.168:53, 22.214.171.124:53||Internet connection.|
|NTP - Policy required:||pool.ntp.org:123||Network time protocol.|
Auvik uses additional ports and protocols to monitor common services on your devices. By default, most service monitoring is disabled.