Auvik is a software-as-a-service (SaaS) application. Most of Auvik runs in the cloud, but to access and communicate with your environment, we use a collector that runs on your client’s network. The collector is available through an OVA installation, bash installation, Docker or as a lightweight Windows service.
Supported browsers
- Most major browsers running Chromium base along with Opera, Firefox and Safari.
- Minimum screen resolution of 1280 x 720 will provide the best viewing experience.
For all browsers, make sure Transport Layer Security (TLS) 1.2 is enabled. Most browsers have it enabled by default. As browsers constantly update Auvik recommends keeping your browser up to date with the latest in security and hotfixes.
Auvik collector requirements and site recommendations
The collector is outlined under the different installations with minimum specifications where it should work without issue.
Several factors can contribute to poor performance that should be taken into consideration when allotting resources for your collector in collector resources:
- Keep scan ranges to under /23 networks if possible.
- Are collectors and primary and secondary collectors being used?
- Are the secondary collectors distributed evenly and able to handle the extra load if they become the primary collectors?
- Is the collector being asked to scan a significant number of devices using WMI?
- Are you using a shared collector that is being required to scan more than two hundred sites?
- Are you setting up Shared collectors to be used as secondary collectors?
- Is the collector managing over 1000 devices or 4000 interfaces (interfaces are counted when physical or virtual)?
The Auvik collector is built to handle up to 2000 devices and 9000 interfaces with proper resourcing. Over that number of interfaces, the collector sizing will no longer matter, as the Auvik system will have issues managing more devices than that under a single site.
A shared collector will incur additional processing over and above what a single-site collector will do due to the additional overhead required with multiple sites. Auvik recommends topping out at around 200 sites with no more than 1500 devices and 8000 interfaces.
If you are approaching the limits outlined above or the limitations outlined under each installation type, please discuss breaking up your site into smaller sites with the Auvik onboarding team or Auvik Support. This will ensure you receive the performance from the collector you need to monitor your sites properly.
(Devices with very high interface counts may be able to be adjusted on the back-end by Auvik to allow for improved performance.)
Supported OS platforms
Ubuntu 22.04 Server
Note: To continue to use an Ubuntu Server as an Auvik Collector, customers will need a minimum version of Ubuntu 20.04. As of July 29, 2023, Ubuntu 18.04 and earlier are EOL/EOS and are not supported to host the Auvik collector.
For new installations of an Auvik Collector, we recommend Ubuntu 22.04.
Raspberry PI OS
The bash script installation path can be used to install the collector on a dedicated Raspberry Pi device running Raspberry Pi OS based off of Debian 12 (bookworm) at minimum.
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OVA/scripted
Installation instructions for setting up the Auvik collector using an OVA can be found here.
Note: Please note resource sizing as outlined in the link
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Bash Script
Installation instructions for setting up the Auvik collector using the Bash Script can be found here.
Note: Please note resource sizing as outlined in the link
Windows
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Windows service
Installation instructions for setting up the Auvik collector using a Windows Service can be found here.
Note: Please note resource sizing as outlined in the link.
Docker Installation
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Docker image
Installation instructions for setting up the Auvik collector using a Docker image can be found here.
Note: Please note resource sizing as outlined in the link.
For more information on the Docker Installation, check out the Docker FAQ.