How can we help?

Auvik system requirements


Auvik is a software-as-a-service (SaaS) application. Most of Auvik runs in the cloud, but to access and communicate with your environment, we use a collector that runs on your client’s network. The collector is available through an OVA installation, bash installation, or as a lightweight Windows service.

Supported browsers and operating systems

  • Browser - Internet Explorer 11 or higher, Microsoft Edge, Chrome, Firefox, or Safari
  • Operating system - Windows 7 or higher, Mac OS X
  • Minimum screen resolution of 1280 x 720 will provide the best viewing experience.

For all browsers, make sure Transport Layer Security (TLS) 1.2 is enabled. Most browsers have it enabled by default.



Browser version

Internet Explorer


Microsoft Edge

All versions

Google Chrome

Version 22

Mozilla Firefox

Version 27

Apple Safari

Version 7

If you’re not sure which browser version you’re using, double-check it. Most browsers show the version under the About section. In Google Chrome, for example, after clicking About Chrome, the following appears: 


NOTE: As of March 31, 2016, Auvik no longer supports Internet Explorer 10. Although the Auvik application will continue to function in IE10, no further fixes specific to IE10 interaction with Auvik will be provided.

RECOMMENDATION: We’ve uncovered a few limitations isolated to Internet Explorer 11 or Microsoft Edge (Standard edition), which make your Auvik dashboard experience less than desirable. As a result, we highly recommend using the Chromium version of Microsoft Edge, or a Chrome, Firefox, or Safari browser instead.

Auvik collector requirements

Supported OS platforms:

  • Ubuntu 18.04 Server
  • Windows


Available installation options for the Auvik collector can be found here. Note: The Auvik collector requires a minimum of one virtual CPU, 2GB of RAM, and 8GB of disk space.

Desktop virtualization platforms such as Oracle VirtualBox, VMware Fusion, or VMware Workstation are fine for quick use, but aren’t recommended or supported for enterprise implementations.

Virtualization Platforms

Host Operating Systems

Commercial cloud* (e.g., Amazon AWS EC2, Microsoft Azure)

* Supported for bash script installation only


Microsoft Hyper-V*

* Supported for bash script installation only

Windows Server

Citrix Xen*

* Supported for bash script installation only


VMware ESX / ESXi 5.5+ (Download here)

NA (barebones hypervisor)

Windows service

Available installation options for the Auvik collector can be found here.

The Auvik Windows service can be installed on any Microsoft Windows desktop running Windows 7 or higher, or any server running Windows Server 2008 or higher.

Was this article helpful?
2 out of 4 found this helpful
Have more questions? Submit a request