How can we help?

Auvik system requirements

Follow

Auvik is a software-as-a-service (SaaS) application. Most of Auvik runs in the cloud, but to access and communicate with your environment, we use a collector that runs on your client’s network. The collector is available through an OVA installation, bash installation, or as a lightweight Windows service.

Supported browsers and operating systems

  • Browser - Microsoft Edge, Chrome, Firefox, or Safari
  • Operating system - Windows 7 or higher, Mac OS X
  • Minimum screen resolution of 1280 x 720 will provide the best viewing experience.

For all browsers, make sure Transport Layer Security (TLS) 1.2 is enabled. Most browsers have it enabled by default.

 

Browser

Browser version

Microsoft Edge

All versions

Google Chrome

Version 77

Mozilla Firefox

Version 78

Apple Safari

Version 13.1.2

 

If you’re not sure which browser version you’re using, double-check it. Most browsers show the version under the About section. In Google Chrome, for example, after clicking About Chrome, the following appears: 

Picture1.png

NOTE: Although the Auvik application may continue to function with earlier versions of the browsers listed above, no further fixes specific to interaction with Auvik for these versions will be provided.

RECOMMENDATION: We’ve uncovered a few limitations isolated to Microsoft Edge Legacy, which make your Auvik dashboard experience less than desirable. As a result, we highly recommend using the Chromium version of Microsoft Edge, or a Chrome, Firefox, or Safari browser instead.

Auvik collector requirements

Supported OS platforms:

  • Ubuntu 18.04/20.04/22.04 Server
  • Windows

 OVA/scripted

Available installation options for the Auvik collector can be found here. Note: The Auvik collector requires a minimum of one virtual CPU, 2GB of RAM, and 8GB of disk space.

Desktop virtualization platforms such as Oracle VirtualBox, VMware Fusion, or VMware Workstation are fine for quick use, but aren’t recommended or supported for enterprise implementations.

Virtualization Platforms

Host Operating Systems

Commercial cloud* (e.g., Amazon AWS EC2, Microsoft Azure)

N/A

Microsoft Hyper-V*

Windows Server

Citrix Xen*

N/A

VMware ESX / ESXi 7.0 and above

NA (barebones hypervisor)

* Supported for bash script installation only

Windows service

Available installation options for the Auvik collector can be found here. Note: Please size resources as outlined in the link.

The Auvik Windows service can be installed on any Microsoft Windows desktop running Windows 10 or higher, or any server running Windows Server 2012 or higher.

Was this article helpful?
4 out of 9 found this helpful
Have more questions? Submit a request