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Auvik system requirements

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Auvik is a software-as-a-service (SaaS) application. Most of Auvik runs in the cloud, but to access and communicate with your environment, we use a collector that runs on your client’s network. The collector is available through an OVA installation, bash installation, or as a lightweight Windows service.

Supported browsers and operating systems

  • Browser - Internet Explorer 11 or higher, Microsoft Edge, Chrome, Firefox, or Safari
  • Operating system - Windows 7 or higher, Mac OS X
  • Minimum screen resolution of 1280 x 720 will provide the best viewing experience.

For all browsers, make sure Transport Layer Security (TLS) 1.2 is enabled. Most browsers have it enabled by default.

 

Browser

Browser version

Internet Explorer

11

Microsoft Edge

All versions

Google Chrome

Version 77

Mozilla Firefox

Version 78

Apple Safari

Version 13.1.2

If you’re not sure which browser version you’re using, double-check it. Most browsers show the version under the About section. In Google Chrome, for example, after clicking About Chrome, the following appears: 

Picture1.png

NOTE: Although the Auvik application may continue to function with earlier versions of the browsers listed above, no further fixes specific to interaction with Auvik for these versions will be provided.

RECOMMENDATION: We’ve uncovered a few limitations isolated to Internet Explorer 11 or Microsoft Edge Legacy, which make your Auvik dashboard experience less than desirable. As a result, we highly recommend using the Chromium version of Microsoft Edge, or a Chrome, Firefox, or Safari browser instead.

Auvik collector requirements

Supported OS platforms:

  • Ubuntu 18.04 Server
  • Windows

 OVA/scripted

Available installation options for the Auvik collector can be found here. Note: The Auvik collector requires a minimum of one virtual CPU, 2GB of RAM, and 8GB of disk space.

Desktop virtualization platforms such as Oracle VirtualBox, VMware Fusion, or VMware Workstation are fine for quick use, but aren’t recommended or supported for enterprise implementations.

Virtualization Platforms

Host Operating Systems

Commercial cloud* (e.g., Amazon AWS EC2, Microsoft Azure)

* Supported for bash script installation only

N/A

Microsoft Hyper-V*

* Supported for bash script installation only

Windows Server

Citrix Xen*

* Supported for bash script installation only

N/A

VMware ESX / ESXi 5.5+ (Download here)

NA (barebones hypervisor)

Windows service

Available installation options for the Auvik collector can be found here.

The Auvik Windows service can be installed on any Microsoft Windows desktop running Windows 7 or higher, or any server running Windows Server 2008 or higher.

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