All date/time settings displayed in the Auvik web UI (ie: alerts/devices) are based on the time zone of the individual user’s workstation.
The Time Zone setting under Settings > Organization (combined with “Send daily alert summary emails at”) determines when the daily email summary will be sent out for a particular site.
In order to change the time zone settings:
- Go to Settings > Organization
- Click the Selector to choose the appropriate Time Zone
- (Optional) Click the Selector to choose the Daily Alert Summary Emails
- By Default this is set to 12:00am
- Click Save
How alert timestamps are displayed
Alert timestamps shown in the Auvik web interface use the timezone of the individual user’s workstation. They do not use the timezone of the monitored device, site, or datacenter.
For example, if an event occurs at 3:00 a.m. in the datacenter’s local timezone and the workstation used to access Auvik is two hours ahead, the alert may appear at 5:00 a.m. in the Auvik web interface.
What to check if a timestamp looks incorrect
Verify the timezone on the workstation being used to access Auvik. The workstation or browser timezone can differ from the timezone configured for the organization.
To change the organization timezone used for notification emails and maintenance windows:
- Go to Settings > Organization.
- Select the appropriate timezone.
- Click Save.
Device logs may display timestamps in the device’s local timezone. Differences between device logs and Auvik timestamps are expected when the systems use different timezones.
Using NTP across network devices can help keep device logs consistent and make event correlation easier.
Maintenance windows
Maintenance windows use the organization timezone by default. When creating a maintenance window, verify that the selected timezone matches the timezone used to schedule the maintenance activity.
See How do I start, edit, or end a maintenance window?.
Exports and integrations
Exports and third-party integrations may display timestamps using their own timezone or timestamp format.
For example, webhook alert notifications use UTC/GMT rather than the timezone displayed in the Auvik dashboard. When comparing timestamps from Auvik, device logs, exports, and third-party systems, convert them to a common reference such as UTC or your local timezone.