Auvik-managed (always): Collector software/agent updates happen automatically during maintenance windows. A restart, if needed, is scheduled in that window. No action needed unless Support instructs you. For more information, click here.
Sometimes Auvik-managed: On Ubuntu-based OVA and bash-scripted collectors, Auvik also patches the underlying Ubuntu OS (within the supported release track). Major OS upgrades still require your action
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Customer-managed (You):
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Windows OS updates/patching.
For more information, click here.
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Docker image pulls/redeploys (Auvik does not auto-update the container image).
For more information, click here.
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Any major OS version change (e.g., 22.04→24.04, Bullseye→Bookworm).
For more information, click here.
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Keeping to supported OS versions—collectors on EOS operating systems must be upgraded to keep working.
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Deployment matrix (who updates what)
Deployment type |
Underlying OS (examples) |
Who updates collector software |
Who updates OS (patches) |
Who does major OS upgrades |
Notes |
Windows Service (native) |
Windows 10 22H2+; Windows Server 2016+ |
Auvik (auto) |
You (Windows Update/enterprise tools) |
You (e.g., Windows 10 →Windows 11 migration or Windows Server 2022 to Windows Server 2025 ) |
Windows versions & requirements listed in installer docs. For more information, click here. |
OVA (virtual appliance) |
Ubuntu 22.04/24.04 (Auvik OVA) |
Auvik (auto) |
Auvik (Ubuntu patches within the supported track) |
You (e.g., Ubuntu 22.04→ Ubuntu 24.04 migration) |
OVA is not supported on Hyper-V or Raspberry Pi hardware. For more information, click here. |
Bash-scripted (dedicated VM/host) |
Ubuntu LTS (dedicated system) |
Auvik (auto) |
Auvik (Ubuntu patches within the supported track) |
You (follow migration guides) |
Scripted install “takes over” the machine; dedicate the host. For more information, click here. |
Docker container (x86_64/ARM64) |
Linux host or Raspberry Pi OS |
You (pull/redeploy image) |
You (host OS patches) |
You |
Auvik cannot auto-update the Docker image. Keep image current to avoid stability issues. For more information, click here. |
ARM64 (Raspberry Pi) – Docker |
Raspberry Pi OS (Bookworm) or Ubuntu |
You (pull/redeploy image) |
You (Pi OS/Ubuntu patches) |
You |
ARM64 options and bases are outlined in the ARM64 FAQ. For more information, click here. |
ARM64 (Raspberry Pi) – native package |
Debian/Ubuntu on ARM64 |
Auvik updates the agent package; |
Auvik (Ubuntu patches within the supported track) |
You |
Option provided via native Debian/Ubuntu package; dedicate device if using “take over” style install. For more information, click here.
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Note: If you’re ever unsure whether Auvik manages OS patches for your specific Linux deployment, check whether it’s an OVA or bash-scripted Ubuntu install (Auvik patches those), or something you manage (e.g., Docker), which you must patch and update yourself.
Practical examples
Ubuntu OVA on 22.04 → staying on 22.04:
Auvik updates the collector automatically and applies Ubuntu security patches. No action needed.Ubuntu OVA 22.04 → want 24.04:
You perform the OS upgrade using Auvik’s migration steps, then Auvik continues patching within 24.04. For more information, click here.Windows Service collector:
Auvik updates the collector software; you keep Windows patched per your policy. If Windows goes EOS, update Windows to remain supported. For more information, click here.-
Docker :
Youdocker pull auviknetworks/collector:latestand redeploy; you also keep Raspberry Pi OS up to date. Auvik does not auto-update the container image. For more information, click here.for docker, underlying OS / hardware doesn't matter: be it on a VM or Raspberry, etc
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Running on an EOS Linux (e.g., Ubuntu 20.04 after grace period):
Collectors will stop connecting; migrate to a supported OS (e.g., 22.04/24.04). For more information, click here.
Summary:
Collector agent updates: Auvik’s got it.
OS patching: Auvik covers it on OVA and bash-scripted Ubuntu collectors; you cover it elsewhere.
Major OS version changes: You do them—use the migration docs.