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What counts as a billable device?


Note: Removing management of all billable devices will not change the billing for those devices, you are still required to pay for the minimum committed devices. Please contact your Customer Success Manager for any questions. If you aren’t sure who your CSM is, please reach out to

For a device to be classified as billable it must have SNMP enabled; which will automatically classify the device type; and for the device to have been online in Auvik for 24 hours.

These are billable devices

  • Routers
  • Switches, including Layer 3, VoIP switches and switch stacks
  • Firewalls
  • Controllers

Note that each switch identified in a stack counts as a separate billable device, so this feature will affect your billing. Accordingly, stackable switch support is optional and can be disabled if you prefer to treat the stack as a single switch.

These are free devices

  • Servers
  • Workstations
  • Wi-Fi access points
  • Phones
  • Tablets
  • Hubs
  • Network storage
  • Printers
  • Copiers
  • Hypervisors
  • Collectors
  • Unmanaged switches
  • Bridges
  • Uninterrupted power supplies
  • Telecommunications
  • Chassis
  • Load balancers
  • Packet processors


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