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Cisco Duo SaaS Ops Integration

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Auvik SaaS Management’s integration with Cisco Duo allows you to automate common employee lifecycle tasks - granting and revoking access to the applications when needed to ensure compliance and give techs time to work on higher value tasks. 

Prerequisites

Before installing the Duo integration, ensure that you have:

  • Required Auvik SaaS permissions to install integrations
    • From the Partner Hub: Default Admin
    • From the Client Hub: Client Admin
  • A valid account for Duo with necessary administrative privileges required; Owner role
  • An active subscription for Duo
  • Unique Integration and Secret key

We recommend using a dedicated account with all integrations. This allows you to set a role with minimal permissions. The integration will stop working if this user’s account in Duo is deactivated.

Generating an An Integration and Secret Key

  1. Log in to the Duo Admin Panel > Applications > Protect an Application
  2. In the search box, type Admin API
  3. Select Protect

  1. Rename the Application Name to something identifiable, such as SaaS Ops
  2. Take note of the Integration key, Secret key and API hostname as these will be used to configure the SaaS Ops Integration
  3. Grant all permissions
  4. Select Save Changes

Configuration & Setup

The Cisco Duo integration can be configured using Application credentials

  1. Navigate to the Cisco Duo SaaS Ops Integration
    1. From the Partner Hub > Org Preferences > Integrations > Clients Tab
    2. From the Admin Hub > Utilities > SaaS Ops Integrations
  2. Select Configure 

  1. Input the API hostname, Integration key, and Secret key from the Cisco Duo Admin Panel
  2. Click Connect

If you have configured the integration successfully you will be taken back to Auvik Saas Management and the Integration will showcase as Connected. 

How to Leverage Box with SaaS Ops

Review step by step instructions and any additional information specific to this integration including some FAQs. 

  1. Onboarding
  2. Offboarding

Available Functionality

Offboarding; 

  • Delete User

Onboarding; 

  • Add User
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