2024-W46 release - November 16th, 2024

• VPN Tunnel Status Alerting - In the new alert section, users can build a VPN Tunnel Status is Down and can specify a name “contains” text field to receive alerts. This will work for that have the tunnel status populated in the VPN tunnels page. Variables are not currently supported, so a manual entry of the tunnel name in the alert description will be required.
• Fan and Power Supply Status Monitoring and Alerting - We’ve begun rolling out support for vendors, primarily Cisco and HPE, in which the fan and power supply component statuses will be displayed on the device page, and users can generate alerts in the new alert section.

• Network Latency and Jitter (Essential and Performance Sites Only)

  • IT technicians can now leverage the network latency and jitter data between the collector and network devices to be one step ahead to detect, troubleshoot and fix the issues even before your users pick up the phone to complain! Auvik Collector(s) on your local network will send periodic ping packets to monitored devices to derive the latency & jitter values

    • UI widget: These data points are made available as another UI widget on the existing device dashboard

    • Alert-ability: These data points are made available in the new Alerting with that uses can define alerts and get alerted if values cross certain threshold.

  • Latency measures the average time it takes for a packet to reach its destination,

  • Jitter focuses on the fluctuations or variations in those arrival times

    The higher the jitter score, the more inconsistent response times are, which manifests in choppy calls or glitchy-sounding looking video quality. i.,e results in bad UX for users. Hence measuring provides great insights to IT technicians.
    
    

    
    

• You can see the definition of tags when you are creating and edit 2.0 alerts, so that you don’t have to go to Manage Tags to determine what the tag means.

• The interface of the alert delay section has been improved to make it easier to use.

• We’ve added about 800 vendors to the internal library to improve identification of devices.

• Fixed an issue with Meraki’s Cisco catalyst access points in which they do not populate the clients table.

• Interface notification variables can be used to added to Alerting 2.0 trigger and clear notifications of interface alerts to help provide more context for troubleshooting.

• In Alerting 2.0, interface alerts on specific interfaces can be created based on the IP address and MAC address.

• More default alerts will be available in alerting 2.0, so that you can get started even faster.

• Time series data for temperature, fan speed and power. This is limited on Auvik’s rollout of vendor device support, but will display on the device page when data is available.

• Aruba Central Open Beta - The beta for monitoring Wi-Fi access points via Aruba central will be rolled out to all Auvik users.

• (9) L2 and L3 Switch(es)

  • Vendor(s): Brocade, FS, PLANET, Cisco, HP, EnGenius, Netgear, Mellanox

• (1) Access Point(s)

  • Vendor(s): FS

• (2) Router(s)

  • Vendor(s): Aruba, FortiGate

• (12) Printer(s)

  • Vendor(s): Konica Minolta, Lexmark, Sharp, FUJIFILM, Océ Technologies

• Access Auvik SaaS Management Directly at Auvik SaaS Management | Login
  You can now access Auvik SaaS Management through Auvik SaaS Management | Login ! While the legacy saaslio.com link will still work, we recommend updating your bookmarks and password manager to the new site! This change helps improve navigation and provides consistency of experience across all of our Auvik products.

• Simplified Data Analysis with Views
  Introducing Views in ASM—a brand-new way to analyze your SaaS data with precision! These targeted, use-case-specific views let you cut through the noise and focus on the information that matters most.
  Here’s what’s available now:
  • Recently Used Unapproved Apps: Track frequently accessed but unapproved applications.
  • Risky Shadow IT: Highlight high or critical-risk apps, sorted by user count.
  • Recently Discovered Apps: Spot new apps in your SaaS ecosystem instantly.
    
    You’ll also find an in-app guide to get started. Keep an eye out for more views and custom view-saving capabilities coming soon!
    
• Unified API Across Auvik Products
  Say hello to a single unified API for both Auvik Network and Auvik SaaS! This unified API makes it easier to capture and centralize key data for all your network and SaaS assets in one place. Check out the documentation here. The legacy API will continue to be supported but will be eventually depreciated. 

• Updated browser and source badge icons for improved clarity at lower screen resolution

• Additional Confirmation for Identity Management Integrations: When configuring a new integration, users are now prompted with a confirmation about potentially adding active (billable) users.

• On-Premise Azure Identities Added: For those with hybrid Active Directory environments or local AD devices synced to Microsoft Entra ID, ASM now creates a single user entry instead of separate ones for domain.local and @company email addresses. This removes the need to manually merge users and incorporates “Azure On Prem Identities” into our user model.

Fixed

• Resolved an issue in which searches for Microsoft or Google apps would return all results because Microsoft or Google SSO logins were found.

• Resolved an issue where tags wouldn’t populate when setting up alerts.

Coming Soon

• Customized Views
  Soon, you’ll be able to customize, save, and share Views tailored to your use case. Filter what matters most and create views that serve your unique needs.

• SaaS Ops Beta: Customizable Offboarding
  Based on your feedback, we’re allowing users to take more control of offboarding workflows with customizable automation. When removing users you can do things like set email forwards, or migrate files, allowing you to fine-tune every step for seamless offboarding.

• SaaS Ops Beta: User-Based Licensing Data
  Easily identify dormant accounts, optimize SaaS spend, and uncover consolidation opportunities with per-user licensing insights. A game-changer for managing costs effectively!

• Using Auvik to Manage Network Latency and Jitter
• How to set up Alerts for Latency and Jitter
• How to configure sFlow on the Cisco Catalyst 2960-L
• How to configure IPFIX on Barracuda NG firewalls (Fireware Version 8.0.5/8.2.0 or greater)
• Auvik Backup fails using passive FTP on Windows machines

• What can I see on a simple dashboard?
• What can I see on a device dashboard?
• Creating Alerts using Alerting 2.0
• How long does Auvik store data?
• Integrating Auvik with Microsoft Teams
• How do I troubleshoot issues with my Auvik Microsoft Teams integration?
• Auvik technical support availability