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How do I manage discovery settings?


Once the Auvik collector is successfully installed on a network, it automatically scans its local subnet to find more networks and devices. By adjusting the discovery settings, you can control how frequently the scan is completed, specific OIDs that should be monitored, and which services should be used to access data.

Changing the discovery settings from your MSP dashboard applies the settings to all your clients. To change a setting for a specific client, you must change the setting from that client’s dashboard. Note: Settings changed from the client’s dashboard are not overwritten by any settings changed from your MSP dashboard.


How to change the global discovery settings

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Make any changes you want.
    1. Subnet Scanning Frequency: In seconds, how often you want Auvik to scan a subnet.
    2. Subnets Per Period: How many subnets you want to scan every 5 minutes.
    3. Device Deletion Threshold: How many days an identified device needs to be offline before it's deleted from inventory. **
    4. Unidentified Device Deletion Threshold: How many days an unidentified (generic) device needs to be offline before it’s deleted from inventory. **
    5. Configuration Backup Period: In minutes, how often you want the device to be polled for configuration changes. ***
    6. HealthCheck ICMP Ping Timeout: In seconds, how many seconds before ICMP pings should timeout.
    7. Stacking Feature: Enable or disable the identification of stackable switches. *
    8. CLI Session Feature: Choose whether to establish an on-demand or persistent CLI session to devices.
    9. Intelligent Platform Management Interface as independent devices:Enable or disable whether IPMI devices, such as iDRAC or iLO, should be combined with the parent device or not.
    10. Serial number source for WMI: Select to pull the serial number for Windows server or workstations with either the OS or the BIOS. ****
    11. Topology discovery: (Coming Soon -- currently unavailable) Select which algorithm (1st gen or 2nd gen) you’d like to use to draw your clients network map. After saving the changes, it may take a few minutes for your client map to be redrawn.
  4. Click Save Settings.

* By default, the stacking feature is enabled. If you disable it, we’ll remove all previously identified member associations. You can always re-enable stacking later.

** Although Auvik can accurately identify thousands of devices, there are still some devices that may not be identified as expected. These unidentified devices will show up as generic devices represented by a grey icon with a lightning bolt. We’re continually adding new data into Auvik so that unidentified devices show up less and less. To request that we add information for a device Auvik can’t currently identify, contact support@auvik.con with the device OID.

*** If you don’t want Auvik to back up configurations, change the time interval for backups to 0 days. The no-backup setting will apply globally to all devices; it can’t be changed for a specific device.

**** By default, Auvik pulls the serial number for Windows servers and workstations using the OS.

Be aware! Switching the serial number source could affect your Autotask or ConnectWise Manage integration.

If you’re using serial numbers as device identifiers and Auvik has already synced configurations against the OS serial number, the next sync could result in duplicate configurations being created because the serial numbers will no longer match.

If you're not using serial numbers as device identifiers, and are syncing the serial number field, it will be updated on the next sync. On the off chance that serial numbers are the same across multiple devices, those devices may be merged into a single configuration during an inventory sync.


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