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How do I update my invoice or billing address?

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Auvik Finance can update the billing or invoice address displayed on your invoices.

If you also need to change your legal registered address, remit-to address, or tax registration details, include that information in your request.

Information required for an address change

Provide a signed request on company letterhead that includes:

  • The old address and new address.
  • Suite or unit number, city, state or province, postal code, and country.
  • Whether the request applies to the billing or mailing address, legal registered address, remit-to address, or more than one address.
  • The effective date of the change.
  • Company or account name.
  • Account or customer ID, if known.
  • Any active or recent invoice numbers that need to be reissued.
  • The authorized requester’s name, title, email address, and phone number.
  • Signature and date.

Supporting documentation

Finance may request documentation that verifies the new business address. Examples include:

  • Government or corporate registry showing the new address.
  • Recent utility bill, lease agreement, or bank letter showing the business name and new address.
  • Tax registration document reflecting the new address, if applicable.

Provide only the documentation requested through the approved billing or support channel.

Tax and compliance considerations

An address change may affect the tax jurisdiction applied to future invoices.

If applicable, include:

  • Updated tax registration details.
  • Tax exemption certificates.
  • Resale certificates.
  • Other documentation required for the new jurisdiction.

A PO box may be accepted for mailing purposes where permitted. A physical address may still be required for tax or service-location purposes.

How to submit the request

Send the signed request and any supporting documentation through your usual Billing or Invoices support channel.

Use a clear subject, such as:

  • Update invoice address.
  • Change billing address.
  • Update legal address and reissue invoices.

Include the account name and any invoice numbers in the request.

What happens next

Finance will review the request and confirm whether additional information is required.

After the request is approved:

  • The invoice or billing address will be updated.
  • Any applicable future invoices will use the new address.
  • Open or recent invoices may be reissued if requested and approved.
  • Finance will confirm when the update is complete.

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