New
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High Availability (HA) Pair Monitoring
Auvik will provide monitoring for Fortinet firewalls deployed in Active + Passive HA pairs. This update ensures complete visibility and data continuity across both devices, addressing previous limitations where passive nodes often appeared offline or were deleted from inventory.
Only Fortinet firewalls are supported in this launch, and additional vendors will be added into HA Pair monitoring in the future.
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How HA Monitoring Works
Previously, some passive FortiGate firewalls in an HA pair did not reply to ICMP or SNMP, causing them to appear offline and potentially be queued for deletion by Auvik’s cleanup logic. Now, both devices will appear online, and will no longer be deleted.
Polling via Active Node: Auvik uses SNMP polling to read HA MIB tables from the active firewall.
Passive Peer State: The active device reports the HA pair status and sync state. From this data, Auvik monitors the online state of the passive node in the cluster
Persistence: Auvik will now keep both peers (active and passive) in inventory and topology. This is done to prevent the loss of configuration backups tied to the passive device. The passive peer is now retained in inventory with an online state.
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New Visibility and Alerting Capabilities
This update introduces new ways to visualize and track the health of your HA deployment:
New HA Widget - A dedicated HA Pair widget has been added to the device details page. This widget provides at-a-glance visibility into the health, sync state, and role of each firewall in the HA pair.
New Alerts - Auvik will now generate alerts to help you detect role changes and sync issues in your HA pair:
HA Role Change (Failover Detected): This alert notifies you when an active/passive role swap occurs. This means that if the active firewall fails and the passive unit becomes active, Auvik can now alert on this event ("Failover Detected").
HA Sync Status Issue (HA Pair no longer in Sync): This alert is triggered if the configuration sync between the HA peers fails. This alerts you when the HA Pair is no longer synchronized, indicating a loss of redundancy.
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Important Network Device Count Changes
Both firewalls in the HA pair are now retained in inventory and actively monitored which may result in billing changes.
The passive peer is kept in inventory to maintain configuration backups and compliance continuity.
The passive firewall now shows as online as its state is monitored via the primary.
If your usage currently exceeds your subscribed device count, this increased visibility of the passive peer may lead to an increase in billable device count.Improved
Improved
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Service Status alert trigger for Internal Ping Checks
You can now create Internal Ping Check alerts based on Service Status state changes, so you’re notified as soon as a private/internal endpoint goes Offline or returns Online.
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New alert trigger conditions for Internal Ping Checks:
Service Status = Offline
Service Status = Online
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How it works
Offline triggers when an Internal Ping Check transitions from Online → Offline, following the check’s configured failure behavior.
Online triggers when an Internal Ping Check transitions from Offline → Online (recovery).
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Why it matters
- Faster notification and response to internal endpoint outages and restorations
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Coming Soon
Syslog Alerting
We’re adding syslog alerting to Auvik so you can turn critical syslog events into actionable alerts without relying on external log tools. You’ll be able to build alerts that watch for specific syslog message severities and patterns—using flexible text matching like equals, starts with, ends with, and contains—and scope them to the devices that matter most. Each syslog event will be evaluated independently, and rich device and message details will be available in the alert payload so you can see exactly what happened and where.
This unlocks new security and operational use cases that SNMP alone doesn’t cover. Syslog alerting will be available in Auvik plans that include syslog, the Performance and Core tiers.
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Alert v2 - Absolute Occurrence Delay
We’re adding a new Absolute Occurrence Delay option to the Alert Delay section in v2 alert definitions. In addition to No Delay, Time Delay, and Percentage of Occurrences (available only for ping-check-based definitions, such as Cloud ping check and Internal ping check), you can now delay alerts until a condition has been met an absolute number of times within a specified time window (for example, “5 occurrences in 10 minutes”).
This option works for both polled and event-driven alerts (including syslog), is independent of polling frequency, and helps reduce alert noise from transient issues (like brief link flaps or occasional failed logins) while still surfacing genuine, repeated problems.
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Alert v2 - Time Delayed Auto-Dismissal
We’re adding a new delayed dismissal for Alerts v2: “No Clear Condition” and “Custom Clear Condition”
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Auto-Dismissal for No Clear Condition
Auto dismissal under the no clear condition lets you configure informational or one‑state alerts (like syslog informational events) to auto‑clear after a specified number of minutes.
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Auto-Dismissal for Clear Condition
Auto dismissal under the clear condition requires the clear condition to be sustained before the alert closes. This helps reduce false clears and alert noise from flapping or transient issues.
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Auvik Aurora
Auvik is expanding device lifecycle coverage with a new AI-powered capability, available exclusively in our Performance and Core tiers. Auvik Aurora will continuously scan your monitored environments, identify vendor and model details, and automatically enrich your inventory with accurate End of Sale and End of Support milestones across a broad set of vendors. This removes the need for manual lookups and spreadsheets, giving your team a single, reliable view of which devices are at risk, unsupported, or approaching key lifecycle dates.
Behind the scenes, Auvik Aurora does the heavy lifting for your organization. It uses vendor-specific model information from your environments and correlates it against authoritative public vendor lifecycle sources to keep data up to date. That lifecycle intelligence then flows into your device inventory and lifecycle views.
New
We’ve expanded our SaaS Ops integrations library with new integrations for:
ServiceNow
GitLab
ClickUp
Notion
With these integrations, you now get:
A complete license seat count and breakdown per application
Real-time visibility into per-user license utilization
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Actionable insights into active, underutilized and unused licenses