You can now use Auvik AI (Aurora), to help you create new alerts in Alerts v2 faster. Auvik AI (Aurora) is Auvik’s suite of AI-powered capabilities that help IT teams work smarter and faster. To learn more about Auvik AI (Aurora), see Auvik AI (Aurora) FAQ.
By simply describing what you want to monitor in plain language, Auvik AI (Aurora) automatically generates a draft alert definition — including alert type, trigger conditions, and trigger messages — that you can review, edit, and finalize before saving.
What You Can Do with Auvik AI (Aurora)
Aurora helps you:
- Create alerts faster by describing what you want to detect (for example, “Alert me if firewalls and switches are offline for more than 5 minutes”).
- Save time and reduce guesswork when choosing alert type or building trigger conditions.
- Refine alerts easily by reviewing and adjusting the Auvik AI(Aurora)-generated definition before saving.
How to Create an Alert with Auvik AI (Aurora)
Permission Required: You must have permission to create alert definitions in Alerts v2 before you can use Auvik AI (Aurora).
- Go to Manage Alerts > Alerts.
- Click Open Auvik AI.
- Type a short description of the condition you want to monitor.
- Example: Alert me if firewall interfaces go down for more than 2 minutes.
- Review the Auvik AI (Aurora)-suggested alert definition.
- Note: Auvik AI (Aurora) can make mistakes. Always review the alert definition before saving to ensure the conditions and settings are accurate.
- Note: Auvik AI(Aurora)-generated alerts always use default settings for some fields (see below).
- Make any desired changes, such as:
- Changing the sites the alert applies to.
- Adjusting the clear conditions.
- Select notification channels for where this alert should send notifications.
- Click Save Alert.
Privacy Note: Auvik AI (Aurora) does not use your chat data to train its model. To learn more about Auvik AI (Aurora), see Auvik AI (Aurora) FAQ.
Limitations
Some configurations are not yet supported and will default to standard values:
- Sites the alert applies to: Always uses the default — This site and its children.
- For any vs. For all sub-items e.g. interfaces: Always uses the default - For any.
- Roll up Alerts: Always defaults to disabled.
- You can still configure notification channels before saving the alert — these are not set automatically by Auvik AI (Aurora).
- Clear conditions: Always defaults to Inverse condition of the trigger.
Other limitations include:
- Once set, Apply Conditions to (alert type) cannot be updated by Auvik AI (Aurora) in the same alert creation form. If you need to restart an alert definition with Auvik AI (Aurora)’s assistance, close the alert creation form first and Click Add Alert again.
- Auvik AI (Aurora) can’t use tags.
- Auvik AI (Aurora) can’t distinguish between Windows Services Name and Display Name if the prompt does not specify.
- Auvik AI (Aurora) can’t distinguish between Windows Services started and state if the prompt does not specify.
- Auvik AI (Aurora) is case sensitive when referencing entity names.
- Auvik AI (Aurora) may make mistakes — review before saving.
Known Issues
- Auvik AI (Aurora) may add unnecessary rule groups in the trigger condition.
- Auvik AI (Aurora) chooses components on a device instead of component sensors on a device when alerting on device temperature.
Auvik AI (Aurora) can’t distinguish between prompts that use a percentage-based threshold with a time delay and prompts that use Percentage of Occurrences.
Tips for Writing Effective Prompts
To get the best results from Auvik AI (Aurora) when creating alerts:
- Be specific – Include the device type, condition, and duration (e.g., “Alert me if any switch goes down for more than 5 minutes”).
- Use clear language – Avoid overly broad phrases like “network issues” or “performance problems.”
- Focus on measurable conditions – Auvik AI (Aurora) works best when you describe something it can monitor directly, such as uptime or operational status.
- Start simple – You can always refine or add complexity after Auvik AI (Aurora) generates the initial alert configuration.
- Review before saving - Remember, Auvik AI (Aurora) can make mistakes — always double-check.
Providing Feedback
After reviewing your generated alert, you can share feedback directly within Auvik:
- Click thumbs up or thumbs down to rate the quality of Auvik AI (Aurora)’s alert suggestion.
- Use the chat field to describe what worked well or what didn’t.
- Feedback goes directly to Auvik’s product team and helps improve Auvik AI (Aurora)’s accuracy and user experience.