How can we help?

How to ensure proper integration and device discovery of Meraki devices

Follow

To configure Meraki devices at the network-wide level, follow these steps to ensure proper integration and device discovery:

Prerequisites:

Before you begin, make sure:

  • You have claimed the devices that you want to add
  • You have assigned the devices to the network
  • You have set local SNMP credentials for the devices

For instructions on how to do this, review the following Meraki documentation:

Ensuring Devices Are Reachable (Pingable)

For successful device discovery and integration:

  1. Add Routable Networks:

    • Navigate to Network-wide > Configure > Addressing & VLANs.
    • Ensure that the subnets where devices reside are correctly defined.
  1. Enable Scanning:
    • Navigate to Network-wide > Configure > General.
    • Under Device discovery, enable scanning for the relevant networks.

  2. Verify Connectivity:
    To ensure that the Meraki devices are pingable from the collector.
    Note: This is crucial for devices to be discovered and managed effectively.

    • Ensure Routing Between Subnets

      If your subnets are on different VLANs, make sure inter-VLAN routing is enabled. Meraki MX and MS devices typically handle this through:

      • MX Security Appliance: Use VLANs and set up interface IPs for each VLAN.
      • MS Switches: If acting as Layer 3, define VLAN interfaces and enable routing.

        Each subnet must have a route to the collector's subnet.

    • Configure Firewall Rules

      Check both Layer 3 firewall rules and ACLs (Access Control Lists) to allow ICMP (used by ping).

      • On the MX: Go to Security & SD-WAN > Firewall.
      • On MS switches: Use Access Policies or ACLs if configured.

        Make sure the firewall rules allow:

        ICMP (protocol) FROM: all subnets TO: collector subnet
         
    • Allow ICMP on the Collector

      Ensure that the collector itself (OS-level firewall) allows ICMP echo requests from all subnets.

    • NAT Considerations

      If the subnets are behind different MX appliances or if you're using NAT mode, verify:

      • NAT rules are not blocking the ICMP traffic.
      • If the collector is behind an MX, ensure port forwarding or NAT rules (if applicable) allow ICMP.
        • Note: MX devices typically do not NAT traffic between VLANs internally.
    • Use Static Routes (if needed)

      If the collector is outside the Meraki-managed subnets or in a different site:

      • Add a static route in the Meraki dashboard under Security & SD-WAN > Addressing & VLANs > Static routes
    • Use Packet Capture or Ping Tool (Meraki)

      • Use Tools > Ping in the Meraki Dashboard to test from the MX to the collector.
      • Or use Packet Capture to see if ICMP requests are reaching and replies are returning.

Note: Meraki's API does not automatically discover all devices; they must be reachable (e.g., via ping) for proper integration.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request