How can we help?

Known issue: Gen 1 Adtran switches running old firmware show no interface stats in Auvik


Some Gen 1 Adtran switches running older firmware (any version that does not start with the letter “R”) have a known issue where they don't update their SNMP interface counters properly. Because Auvik uses these counters to track interface bandwidth and packet data, this results in the interface showing 0 bandwidth usage & 0 packets/second.

Our recommended workaround is to update the firmware on these devices to a newer version.

If this doesn’t correct the problem, contact our support team for help with additional troubleshooting.

Was this article helpful?
1 out of 1 found this helpful
Have more questions? Submit a request