How can we help?

2020W6 release - February 8, 2020


NEW! Collector proxy

You can now configure a proxy to our collector, which is great for networks where proxies are required. Without this new configuration enabled, the collector isn’t able to call out to Auvik for monitoring.

Configuring a proxy on a collector is completely optional, and should only be done if there’s a proxy server on site for the network being managed.

Thanks to the partners who helped test the new feature in our beta.

UPDATED! ConnectWise Automate plugin

We’ve addressed issues associated with our ConnectWise Automate plugin. The revised plugin ( is currently being reviewed by ConnectWise and will be posted to their Marketplace soon. We recommend downloading it as soon as it becomes available.

IMPROVED! 2FA settings

You can now override the inherited two-factor authentication method (2FA), which comes in handy when your employees and clients don’t use the same 2FA method. 

IMPROVED! Remote terminal

You’re no longer required to authenticate when opening a remote terminal session if you’ve already authenticated recently. This improvement saves time if you open many remote terminal sessions in a short period of time.

HEADS UP! Changes to 2FA

If you have Auvk two-factor authentication (2FA) enabled and also use your Microsoft work account or Google G Suite account to log into Auvik, you’re currently prompted twice for 2FA. 

Starting Feb 22, if you use your Microsoft work account or Google G Suite account to log into Auvik, we’ll automatically disable Auvik’s 2FA. This means you’ll no longer be prompted twice and you can centralize your security settings with your identity provider. It also means that if you’ve disabled 2FA on your Microsoft work account or Google G Suite account, you’ll need to make sure it’s re-enabled before Feb 22. Otherwise, you’ll have no 2FA protections in place when logging into Auvik.

HEADS UP! End of support for TLS 1.1 

To maintain security, we’re removing support for TLS 1.1 in both Auvik and the Auvik API on Mar 1, 2020. You may be affected if you’ve written an integration with Auvik on an older development platform, such as an older version of the .NET framework. To maintain your integration, you'll need to specify a newer version of TLS. We recommend TLS version 1.2 or higher.

COMING SOON! Mandatory 2FA

To improve the security of user accounts, we’ll soon require all Auvik password users to enable two-factor authentication (2FA). Two-factor authentication becomes mandatory in March.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Auvik System Status

Check system status