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How do I manage custom SNMP Poller?

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In cases where you'd need to pull information from a specific SNMP OID in your device and Auvik doesn't gather it by default, you can set up a custom SNMP Poller to achieve that. You can then set up custom alerts based on the values obtained. Additionally, you can configure an SNMP Poller to poll serial numbers for devices that store this information in a vendor/device specific OID.

Managing SNMP Poller settings from your multi-site dashboard applies the settings to all your child sites. To manage a poller for a specific site, change the setting from that site’s dashboard. SNMP Poller settings changed from the site’s dashboard are not overwritten by any settings changed from your multi-site dashboard.

How to add SNMP Poller settings

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Click SNMP Poller Settings.
  4. Click Add SNMP Poller Setting.
  5. Fill in the Add SNMP Poller Setting form. 
      1. Name: Specify the display name for the SNMP Poller.
      2. Devices: Select the devices that you want to apply the poller to. Be as specific as possible, so that the devices that recognize the SNMP Pollers are being queried. See How to filter data in Auvik for more detail.
      3. Type: Select the type of the value. Either a String or a Numeric type is supported. 
      4. Use As (String type only): If you select the type of String, select how you want the SNMP Poller to be used. From the Use As dropdown, select either Poller Only (for alerting) or Serial Number (no alerting).
      5. Poll Period: Select how often you want Auvik to query the device for this poller.
      6. Units (Numeric type only): Specify the label for units in the time-series graph. 
  1. Click Save.

A maximum of 1250 monitors are supported per device. See How long does Auvik store data to learn how long Auvik retains poller data points.

If you want to receive alerts for the monitor service you just added, go to Manage Alerts and add the new network, device, or interface alert. Select the name of the poller service for the trigger condition, and any additional conditions you’d like.

How to edit SNMP Poller settings

SNMP_Poller_Edit.png

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Click SNMP Poller Settings.
  4. In the list of poller settings, find the one you want to edit. Check the box at the beginning of its row.
  5. Click the Edit button.
  6. Make any edits you want.
  7. Click Save.

How to reset SNMP Poller settings

Only SNMP Poller settings created from the multi-site dashboard can be reset. You can’t reset SNMP poller settings that were created directly on a child site.

To know which SNMP Poller settings have been updated, look at the asterisk for each SNMP poller in the table. A white asterisk () indicates no updates have been made. A grey asterisk () indicates an update has been made.

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Click SNMP Poller Settings.
  4. In the list of poller settings, find the one(s) you want to reset. (The asterisk must be grey.) Check the box at the beginning of each row.
  5. Click the Reset button.
  6. Confirm the reset by clicking Reset.

How to delete SNMP Poller settings

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Click SNMP Poller Settings.
  4. In the list of poller settings, find the setting(s) you want to delete. Check the box at the beginning of each row.
  5. Click the Delete button.
  6. Confirm the cancellation by clicking Delete.

Once you delete a SNMP Poller setting, any associated alerts are automatically disabled. If you later decide to add the poller setting back, edit the disabled alert to redefine the trigger conditions. Then re-enable the alert.

How to restore deleted SNMP Poller settings

If you’ve deleted an SNMP Poller setting that was created from the parent dashboard, you can restore it rather than recreating it from scratch. Note that only SNMP Poller settings shared between the multi-site and the child site can be restored. You can’t restore an SNMP Poller setting that was created on a specific site.

  1. Click Discovery in the side navigation bar.
  2. Click the Discovery Settings tab.
  3. Click SNMP Poller Settings.
  4. Hover over the gear () icon above the Add SNMP Poller Setting button. Click Restore SNMP Poller settings.
  5. In the list of deleted SNMP Poller settings, find the one(s) you want to restore. Check the box at the beginning of each row.
  6. Click Restore.

 

 

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