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How do I launch a remote browser connection?

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Auvik’s remote browser feature allows you to log into the web interface of any web-enabled element on your network, such as a router, switch, or firewall. To launch a remote browser connection, you must have all pop-up blockers turned off.

  1. From a device dashboard, hover over Remote Management and click Remote Browser.
  2. Select a port to connect to. If you don’t see the port you’d like to connect to, update the HTTP or HTTPS service to include the port you want monitored.

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Be aware: If you have another service configured to ping the same ports as the HTTP or HTTPS service, you may see duplicate ports appearing in the modal.

  1. Click Start.

You’re now inside the web interface for the device and can use that interface as you normally would.

Note: For older devices that use absolute paths instead of relative paths in the web interface, this remote browser functionality will only work from within your network.

What if the port I want isn't shown in the drop-down?

Suppose the port for your device's web interface is already added to Auvik's HTTP or HTTPS service, but it still isn't available in the remote browser drop-down menu. It's likely that the port is not accessible from the assigned Auvik collector. Here's how to verify the port status as seen from your collector:

  1. From your home dashboard, click Inventory, then Services.
  2. Click on either HTTP or HTTPS, depending on what your device uses.
  3. Locate your device on the list, using the search bar if necessary.
  4. Check the "Last Status Code" field - if it's showing anything other than 200 OK, that indicates a connectivity issue between the collector and the device.

In that case, you may need to double-check the device configuration to ensure that the web interface is enabled and the collector's IP address is allowed to access it. Also confirm there are no firewall rules interfering with HTTP/S traffic between the collector and the device.

 

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