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Level 2 Tech user role

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The details shown below are based on the default settings. Editing this role has no restrictions.

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Users assigned the Level 2 Tech role can administer certain details for any MSPs (multi-client) or clients they have access to.

Access Level

Screens

No access

  • API - Alerts
  • API - Audit history
  • API - Components
  • API - Configuration history
  • API - Device details
  • API - Device details extended
  • API - Device info
  • API - Entity notes
  • API - Hardware lifecycle
  • API - Interface info
  • API - Network details
  • API - Network info
  • API - Tenants
  • API - Usage
  • Billing
  • Client management
  • Company settings
  • Role management
  • TrafficInsights
  • User management

View

  • Audit logs (except billing changes)
  • Debug details
  • Reports

Access and Edit

  • Collectors
  • Configurations
  • Data exports
  • Discovery settings
  • Integrations
  • Maintenance windows
  • Manage alerts
  • Manage cloud controllers
  • Manage credentials
  • Manage devices
  • Manage networks
  • Notes
  • Notification channels
  • Quick filters
  • Remote browser
  • Remote terminal (auto login)
  • Remote terminal
  • Services
  • Triggered alerts
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