Integrating Auvik with Microsoft Teams

Auvik can send alert notifications to Microsoft Teams using a Teams webhook workflow.

Microsoft has retired the legacy Incoming Webhook connector in favor of Power Automate-based Workflows. Before creating the integration in Auvik, you must first create a webhook workflow in the Microsoft Teams channel where you want alerts delivered.

Note: Microsoft Teams integrations can only be managed from the MSP dashboard.

Before You Begin

If you need to modify an existing integration, see How do I edit, delete, disable, or enable integrations?

If you need to integrate Auvik with a webhook, click here

This article covers:

• Creating a Microsoft Teams webhook workflow
• Creating a new Microsoft Teams integration in Auvik
• Updating an existing Microsoft Teams integration
• Configuring a notification channel

Create a Microsoft Teams Webhook Workflow

1. Open Microsoft Teams.
2. Navigate to the Team and Channel where you want Auvik alerts to be posted.
3. Click the More Options (⋯) menu beside the channel name.

4. Select Workflows.
5. Search for one of the following workflow templates:
   • Send webhook alerts to a channel
   • Post to a channel when a webhook request is received

The available template may vary depending on your Microsoft 365 tenant and Teams version.

6. Enter a name for the workflow.

7. Verify or select the Team and Channel where alerts should be delivered.

8. Create the workflow.
9. Copy the generated webhook URL.

Important: Store the webhook URL securely. Anyone with access to the URL may be able to send messages to the configured Teams channel.

Add a New Microsoft Teams Integration in Auvik

1. In Auvik, navigate to Integrations.
2. Click Add Integration and select Microsoft Teams.
3. Complete the following fields:
   • Integration Name – A descriptive name for the integration.
   • Webhook URL – Paste the URL copied from Microsoft Teams.
4. Click Test Connection to verify communication between Auvik and Microsoft Teams.
5. Click Save.

Once saved, the integration becomes available for use in notification channels.

Update an Existing Microsoft Teams Integration

If your existing Teams webhook has been replaced or recreated, you must update the integration in Auvik.

Step 1: Create a New Microsoft Teams Workflow

Follow the steps in Create a Microsoft Teams Webhook Workflow above and copy the new webhook URL.

Step 2: Update the Integration in Auvik

1. Navigate to the Auvik site where the Microsoft Teams integration is configured.
2. Select Integrations.
3. Locate the Microsoft Teams integration.
4. Click Edit.
5. Replace the existing webhook URL with the new URL generated by Microsoft Teams.
6. Click Test Connection to verify connectivity.
7. Click Save.

Configure a Notification Channel

Creating the integration only establishes communication between Auvik and Microsoft Teams.

To send alerts to Teams, you must also configure a notification channel:

1. Navigate to Notifications.
2. Create a new notification channel or edit an existing one.
3. Select the Microsoft Teams integration.
4. Choose the alerts you want delivered to Teams.
5. Save the notification channel configuration.

Once configured, qualifying alerts will be sent to the selected Microsoft Teams channel.

Troubleshooting

If Test Connection continues spinning or returns a failure message:

• Verify the webhook URL was copied completely.
• Confirm the Teams workflow is enabled and active.
• Ensure the Team and Channel still exist and are accessible.
• Verify the account that owns the workflow still has access to the Team.
• If the workflow was deleted or recreated, update the webhook URL in Auvik.

For additional troubleshooting steps, see How do I troubleshoot issues with my Auvik / Microsoft Teams integration?