Navigate Manage Alerts

The Alerts 2.0 table provides a centralized view of alerts across your monitored environments, making it easier to review, filter, and manage network issues. This article explains how to access the Alerts 2.0 table from the Auvik web interface.

Prerequisites

• An active Auvik account.
• Appropriate permissions to view alerts.

Navigate to the Alerts 2.0 Table

1. Sign in to the Auvik web interface.
2. From the Site menu, select the site you want to access.

3. From the left-hand navigation menu, select Manage Alerts.
   
4. If your account has access to Alerts 2.0, the Alerts 2.0 table opens automatically. If multiple alert experiences are available, select Alerts 2.0 from the available options.
5. The Alerts 2.0 table displays your current alerts, along with key details such as:
   • Alert severity
   • Alert status
   • Device name
   • Alert type
   • Site
   • Time created or last updated

Manage Alerts Tabs

The Manage Alerts section allows administrators to configure how alerts are handled across their organization. In addition to the Alerts 2.0 table, the following tabs are available.

Alert Suppression

The Alert Suppression tab allows you to create and manage suppression rules that prevent specific alerts from being generated or displayed. Suppression rules are useful for reducing alert noise caused by expected or non-actionable events.

Access Alert Suppression

1. Sign in to the Auvik web interface.
2. From the Site menu, select the site you want to access.

3. From the left-hand navigation menu, select Manage Alerts.
   
4. If your account has access to Alerts 2.0, the Alerts 2.0 table opens automatically. If multiple alert experiences are available, select Alerts 2.0 from the available options.
5. Click Alert Suppression.

What You Can Do

From the Alert Suppression tab, you can:

• View all configured suppression rules.
• Create new suppression rules.
• Edit existing suppression rules.
• Enable or disable suppression rules.
• Delete rules that are no longer required.

Each suppression rule displays information such as:

• Rule name
• Status
• Scope
• Matching criteria
• Date created or modified

Best Practices

• Create suppression rules only for alerts that are expected or do not require action.
• Review suppression rules regularly to ensure important alerts are not unintentionally hidden.
• Use descriptive names to make rules easy to identify.

Notification Channels

The Notification Channels tab is used to configure where alert notifications are delivered. Notification channels determine how users are informed when alerts are generated.

Access Notification Channels

1. Sign in to the Auvik web interface.
2. From the Site menu, select the site you want to access.

3. From the left-hand navigation menu, select Manage Alerts.
   
4. If your account has access to Alerts 2.0, the Alerts 2.0 table opens automatically. If multiple alert experiences are available, select Alerts 2.0 from the available options.
5. Click Notification Channels.

What You Can Do

From the Notification Channels tab, you can:

• View configured notification channels.
• Create new notification channels.
• Edit existing channel settings.
• Enable or disable notification channels.
• Remove channels that are no longer needed.

Depending on your organization's configuration, notification channels may include:

• Email
• Microsoft Teams
• Slack
• Webhooks
• Other supported integrations

Each notification channel displays information such as:

• Channel name
• Notification type
• Status
• Destination
• Associated notification rules

Best Practices

• Verify notification destinations after creating a new channel.
• Keep distribution lists current to ensure alerts reach the appropriate recipients.
• Disable unused notification channels to simplify alert management.

Maintenance Windows

The Maintenance Windows tab allows administrators to schedule planned maintenance periods. During an active maintenance window, qualifying alerts can be automatically suppressed, reducing unnecessary notifications while planned work is performed.

Access Maintenance Windows

1. Sign in to the Auvik web interface.
2. From the Site menu, select the site you want to access.

3. From the left-hand navigation menu, select Manage Alerts.
   
4. If your account has access to Alerts 2.0, the Alerts 2.0 table opens automatically. If multiple alert experiences are available, select Alerts 2.0 from the available options.
5. Click Maintenance Windows.

What You Can Do

From the Maintenance Windows tab, you can:

• View scheduled maintenance windows.
• Create new maintenance windows.
• Edit existing maintenance schedules.
• Enable or disable maintenance windows.
• Delete completed or obsolete maintenance windows.

Each maintenance window displays information such as:

• Window name
• Schedule
• Time zone
• Scope
• Status
• Recurrence (if applicable)

Best Practices

• Schedule maintenance windows before planned infrastructure changes.
• Confirm the correct devices, sites, or groups are included in the maintenance scope.
• Remove outdated maintenance windows that are no longer required.
• Review recurring maintenance windows periodically to ensure they remain accurate.

Troubleshooting

If you cannot access the Alerts 2.0 table:

• Verify that your user account has permission to view alerts.
• Confirm that Alerts 2.0 has been enabled for your account or organization.
• If the Alerts option does not appear in the navigation menu, contact your Auvik administrator.

If the issue persists, contact Auvik Support for further assistance.