Removing an Auvik Site Mapping in IT Glue

Overview

Removing a site mapping between Auvik and IT Glue stops the synchronization of network data for the associated site or company. This action prevents future alerts and inventory updates from being sent to IT Glue, but it does not remove any data that has already been synced.

Understanding the impact of removing a mapping is important to avoid unintended data retention or gaps in documentation.

Effects of Removing a Site Mapping

When a site mapping is removed, the following changes occur:

Sync Behavior

• Auvik stops sending:
  • Network alerts
  • Device inventory updates
  • Configuration changes
• No new or updated information for the unmapped site will appear in IT Glue

Existing Data in IT Glue

• All previously synced assets remain in IT Glue, including:
  • Devices
  • Configurations
  • Related documentation
• This data is not automatically deleted or archived
• Manual cleanup is required if the data is no longer needed

How to Remove a Site Mapping

To disconnect a site from syncing between Auvik and IT Glue:

1. Log in to Auvik
2. Navigate to Integrations
3. Locate and open the IT Glue integration
4. View the list of mapped companies/sites
5. Identify the site you want to remove
6. Remove or disconnect the mapping

Removing Existing Data from IT Glue

If you want to clean up data that was previously synced:

1. Log in to IT Glue
2. Use filters or search to locate assets associated with the Auvik integration
3. Manually:
   • Archive assets you want to retain but deactivate
   • Delete assets that are no longer needed
4. Review and update:
   • Related documentation
   • Runbooks or workflows that reference the removed assets

Restoring Synchronization

If you need to resume syncing in the future:

1. Recreate the mapping between the Auvik site and the corresponding IT Glue company
2. Trigger a sync manually or wait for the next scheduled sync cycle
3. New data and updates will begin flowing into IT Glue again

Best Practices

• Export Data First
  Before removing a mapping, export reports or inventory from Auvik if historical records are required
• Communicate Changes
  Notify stakeholders that alerts and inventory updates will stop for the affected site
• Plan Data Cleanup
  Decide in advance whether existing IT Glue data should be retained, archived, or removed
• Validate Dependencies
  Ensure that documentation, runbooks, or integrations referencing the data are updated accordingly

Summary

Removing an Auvik site mapping halts all future synchronization with IT Glue for that site but leaves existing data intact. Proper planning and manual cleanup are required to maintain accurate and relevant documentation within IT Glue.