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Cisco Duo SaaS Ops Integration FAQ

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What does Cisco Duo do when a user is onboarded?

User will receive an email notification of their new account to complete their registration. A user needs to complete enrollment and activation in Duo once to gain access to any or all of your Duo applications. Learn more about Cisco Duo enrollment requirements. 

What does Cisco Duo do when a user is offboarded?

Remove user access and send the account to trash. User account is permanently deleted after the configured Trash duration, by default this is 7 days. Learn more about Cisco Duo offboarding requirements and differences. 

Why can’t I see any licensing data for this application?

Cisco Duo API does not provide this information.

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