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How to set up Alerts for Latency and Jitter

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This feature is only available in Alerts 2.0

 To set up alerts for latency and jitter:

  1. Note: The Latency and Jitter alerts may be created as a combined or seperate alert. Additionally they can be assigned to different devices or types of device by the use of tags.
  2. Click Manage Alerts
  3. Search for Latency or Jitter
  4. Select Properties on a device > Network Latency or Properties on a device > Network Jitter
  5. Click Next Step
  6. Type an Alert Name
  7. Type a description for the alert
  8. For which devices?
    • Define the alert to only trigger for devices with a specific tag
    • Or you can specify devices that match specific conditions
      Screenshot 2024-09-06 at 9.36.46 AM.png
  9. Define the Alert Severity
    Screenshot 2024-09-06 at 9.20.01 AM.png
     
  10. For a Latency Alert, under Trigger Conditions
    • Click ADD RULE
    • Select Network Latency
      Screenshot 2024-09-06 at 9.27.11 AM.png
    • Set the desired conditional rule
      Screenshot 2024-11-15 at 8.13.30 AM.png
    • Set the desired interval
      Screenshot 2024-09-06 at 9.38.37 AM.png
  11. For a Jitter Alert, under Trigger Conditions
    • Click ADD RULE
    • Select Network Jitter
      Screenshot 2024-09-06 at 9.57.03 AM.png
       
    • Set the desired conditional rule
      Screenshot 2024-11-15 at 8.13.30 AM.png
    • Set the desired interval
      Screenshot 2024-09-06 at 9.38.37 AM.png
  12. If desired, set an Alert delay
    Screenshot 2024-09-06 at 9.46.03 AM.png
     
  13. Set a Trigger message
    Screenshot 2024-09-06 at 9.53.54 AM.png
  14. If desired, set any Notifications
    Screenshot 2024-09-06 at 10.00.27 AM.png

     
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