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VPN remote gateway is lost alert


The details shown below are based on the default settings. Editing this alert has no restrictions. The trigger and clear conditions can be changed to suit your needs. The selected service must be set to service Monitored VPN tunnels for this alert to trigger on the correct services.

This alert is disabled by default.


Primary purpose: Notify when a VPN remote gateway is no longer available.

Possible causes for this alert include:

  • Gateway configuration has changed
  • One side of the tunnel is down due to a power down or link down
  • VPN appliance is down 

Alert severity


Repetitive alert pause condition

After 10 occurrences within 2 hours against a specific entity, pause the alert for 2 hours

Alert trigger condition

The VPN remote gateway has been lost.

Alert clear condition

The VPN remote gateway is no longer lost.

Action(s) to be taken

Check the VPN remote gateway connection to determine why it’s no longer reporting as available.

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