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Known Ubiquiti Switch Misidentification Issue

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Some Ubiquiti Unifi switches report a generic Linux identifier as their sysObjectID, Auvik therefore classifies them as a Server device type. Auvik attempts to identify these by parsing the device description by looking for the word UBNT. When it finds this, it properly identifies the device and assigns a device type of Switch.

If your Ubiquiti switch is classified as a server, try renaming the device to put UBNT at the front of the system name.

On the Ubiquiti Unifi Controller

  • Click Devices
  • Click the Switch to rename

The screen on the right will show Overview | Insights | Settings

ubiquiti_switch1.png

  • Select Settings
  • Click in the Name text box
  • Add UBNT to the front of the Device Name
  • Click Apply Changes

ubiquiti_switch2.png

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