Tips & Tricks

• Avoiding traffic spikes caused by NetFlow configuration
• Configure ConnectWise Manage for the Auvik dashboard
• How to enable the Auvik bash scripted collector for remote access
• Integrating Auvik with a ticket management system that’s not ConnectWise Manage, Autotask PSA, ServiceNow, and Opsgenie

The basics

• Navigating Auvik
• How to filter data in Auvik
• How do I export my discovery administration data?
• How does Auvik discover network topology and device information?
• How do I manage Internet connections?

Auvik data and security

• How long does Auvik store data?
• How are my credentials used?
• How secure is my data if Auvik is hosted in the cloud?
• What communication protocols does Auvik use?
• What happens to my data if I cancel my account?
• What information about my network does Auvik collect?

See all 7 articles

Managing sites

• How to split a single site deployment into a multi-site deployment
• How do I manage site types?
• How do I manage sites?
• Can I see a map of where my sites are located?

The map

• How do device and interface search and selection work?
• Your network map
• How do I see alert notifications on my map?
• Auvik map icons and what they represent
• How do I search or filter for items on my map?
• Can I save or make a copy of my map?

Inventory dashboards

• How do I view an inventory of all devices across all sites?
• What can I see on a firewall dashboard?
• What can I see on a Hyper-V dashboard?
• What can I see on a Hyper-V hypervisor dashboard?
• What can I see on a Cisco device dashboard?
• What dashboards are available?

See all 23 articles

Services

• Can Auvik discover services on my network?
• How do I start, stop, add, edit, or delete monitoring for services?
• How do I monitor my internet connection status?
• How do I view service details?

Components

• How to Troubleshoot VMware Component Alerts
• Can Auvik monitor components on my hypervisors?
• What can I see on a components dashboard?

Alert notifications

• How do I pause or unpause alerts?
• How do I see all alerts? How do I see all notifications?
• How do I dismiss notifications?
• How do I resend notifications?
• How do I start, edit, or end a maintenance window?

Hardware Lifecycle

• How do I see lifecycle status for all devices?
• How do I see all recommended software and firmware versions?
• How do I see contract status for all devices?

Documentation

• How do I add, edit, delete, and view notes?
• Which reports come pre-configured?
• How do I see all configuration backups?
• How can I see more detail on charts?
• How do I export my network data?

Backup management

• Configuration backup and restore

Remote access

• How do I troubleshoot a remote tunnel connection?
• How do I use a non-standard HTTP/HTTPS port to connect to remote devices?
• How do I check if there are any open remote tunnel connections?
• How do I launch the terminal?
• How do I launch a tunnel connection?
• How do I launch a remote browser connection?

Debug

• What debug tools are available in Auvik?
• Can I debug hardware sensors on my hypervisors?
• How can I see the current values of custom OID monitors?

Audit log

• Can I see a history of billing changes?
• Can I see a history of remote connections?
• Can I see a history of user activity?

APIs

• Statistics - API Requested Time Ranges
• Statistics - OID API
• Statistics - Service API
• Statistics - Device API
• Which APIs are available?
• Auvik API Integration Guide

See all 17 articles

User profile

• How do I update my user profile?
• How do I reset my password or authorize Google or Microsoft Office 365?