Tips & Tricks

• ★ Integrating Auvik with a ticket management system that’s not ConnectWise Manage or Autotask
• Configure ConnectWise Manage for the Auvik dashboard

The basics

• ★ Navigating Auvik
• How to filter data in Auvik
• How do I export my discovery administration data?
• How does Auvik discover network topology and device information?
• How do I manage Internet connections?

Auvik data and security

• How long does Auvik store data?
• How are my credentials used?
• How secure is my data if Auvik is hosted in the cloud?
• What communication protocols does Auvik use?
• What happens to my data if I cancel my account?
• What information about my network does Auvik collect?

See all 7 articles

Managing clients

• How do I manage client types?
• How do I manage client accounts?
• Can I see a map of where my clients are located?

The map

• Your network map
• How do I see alert notifications on my map?
• Auvik map icons and what they represent
• How do I search or filter for items on my map?
• Can I save or make a copy of my map?

Inventory dashboards

• ★ What can I see on a device dashboard?
• What can I see on a Hyper-V dashboard?
• What can I see on a Hyper-V hypervisor dashboard?
• What can I see on a Cisco device dashboard?
• What dashboards are available?
• How do I edit network details?

See all 21 articles

Services

• ★ How do I monitor my internet connection status?
• Can Auvik discover services on my network?
• How do I start, stop, add, edit, or delete monitoring for services?
• How do I view service details?

Components

• Can Auvik monitor components on my hypervisors?
• What can I see on a components dashboard?

Alert notifications

• How do I pause or unpause alerts?
• How do I see all alerts? How do I see all notifications?
• How do I dismiss notifications?
• How do I resend notifications?
• What’s the difference between an alert and a notification?
• How do I start, edit, or end a maintenance window?

Hardware Lifecycle

• ★ How do I see lifecycle status for all devices?
• ★ How do I see all recommended software and firmware versions?
• ★ How do I see contract status for all devices?

Documentation

• How do I add, edit, delete, and view notes?
• Which reports come pre-configured?
• How do I see all configuration backups?
• How can I see more detail on charts?
• How do I export my network data?

Backup management

• Configuration backup and restore

Remote access

• How do I check if there are any open remote tunnel connections?
• How do I launch the terminal?
• How do I launch a tunnel connection?
• How do I launch a remote browser connection?

Debug

• What debug tools are available in Auvik?
• Can I debug hardware sensors on my hypervisors?
• How can I see more detail about OID monitor settings?

Audit log

• Can I see a history of billing changes?
• Can I see a history of remote connections?

APIs

• Auvik API Integration Guide
• Which APIs are available?
• Alerts API
• Configuration API
• Credentials API
• Inventory - Component API

See all 12 articles

User profile

• How do I update my user profile?
• How do I reset my password or authorize Google or Microsoft Office 365?