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Do I need to update the Auvik collector?

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For both the Windows and virtual collectors, Auvik automatically updates the collector software on a regular basis. These updates are completed during the periodic maintenance windows.

Auvik also automatically upgrades and patches the underlying Ubuntu OS (operating system) on Ubuntu-based OVA and BASH versions of the collector. If a restart is required to complete the upgrade, it will be executed on the next programmed maintenance window.

No further action is required on the end users’ part to keep the Auvik collector up to date, unless you’re explicitly instructed by Auvik Support to take action.

How do I know which version my collector is running?

If you’d like to confirm which version the collector is currently on, you can do so by following the steps below:

Virtual Collector

  • Connect to the virtual collector VM to bring up the collector console
  • The current collector version will be displayed near the top of the screen next to Version:

Windows Collector

  • Open a command prompt as administrator
  • Navigate to the folder where the Auvik service was installed (e.g. C:\auvik)
  • Open the collector console using the command AuvikAgentService -console
  • The current collector version will be displayed near the top of the screen next to Version:

To view current and previous Product Releases, see Product News and Updates.

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