Configuring Microsoft Teams in the desktop app

Microsoft Teams integrations can only be managed from your MSP dashboard.

Before you set up the integration between Auvik and Microsoft Teams, make sure that you've enabled Teams for use.

Note: Admin access to Teams (even temporary) is required to configure the new group and webhook. Ensure the user is able to create and configure new or existing groups.

• Create new teams
• Create a new team webhook
• Add users to the team

Create new groups

1. Log into your Microsoft Teams desktop application.
2. From the side navigation, click Teams.

3. Click the gear at the bottom of the team navigation.

4. Click Create a team.
5. You have two options for creating a new team.
   1. Option 1 Build a team from scratch. Use if you’d like to create a new team with new configuration. (This creates a group in the Teams app only. It won’t be visible in Office 365.)
      1. Click the type of team to create: Private, Public, or Org-Wide.
      2. Enter a name for the team.
      3. Click Create.
      4. Enter the name of team members who should have access to the group. Click Add. Or click Skip to add users at a later time.
   2. Option 2 Create from…. Use if you’d like to create a new team with the same settings as an existing team. (Creating a new group from an existing group means alerts will appear in both the Teams app and the Office 365 group.)
      1. Click Team
      2. Click on the team you want to copy configuration from.
      3. Enter a new name for the copied team. Select the privacy level for the group and any or the settings you’d like copied to the new team.
6. Click Create.

Creating a new team webhook

1. From the Microsoft Teams desktop app side navigation bar, click on the team for which you want to add a webhook. If needed, expand Teams to see the groups available.
2. From the team navigation, click the 3 dots, then click Connectors.

Don’t see the option for Connectors in the context menu?

• For the group, click the 3 dots for the team, and click Manage Team.
• Click the Apps tab.
• Does Incoming Webhook appear? If not, click More apps.
• Search for Incoming.
• Click Incoming Webhook from the results.
• Click Add to a team.
• If required, search for the channel where the connection should be added.
• Click Set up a connector. 
• Skip to step 7.

3. In the search field, enter Incoming.
4. Click Incoming Webhook.
5. Click Add.

6. Provide a name for the webhook and click Create.
7. Copy the webhook URL. You’ll need this when creating a new integration in Auvik.

8. Click Done.

Add users to the group

Now that your group has been configured for a webhook, you’ll want to add the users who will be monitoring the team for new Auvik alerts.

1. From the Microsoft Teams desktop app side navigation bar, click on the team for which you want to add new members. If needed, expand Teams to see the groups available.
2. From the team dashboard, click Add More People.

3. Search for the members to be added to the team and click Add.
4. Once all members have been selected, click Close.

Now that Microsoft Teams has been configured and ready for use, there are a couple of final steps that need to be completed. First being adding a new Microsoft Teams integration and second is to configure a notification channel.