Auvik Support Limitations

Auvik is not able to provide assistance with certain questions. This would include:

• SNMP traps.

  • To find out what Auvik does support with SNMP, click here.

• Syslog alerting

  • For more information on the Syslog, click here.

• TrafficInsights alerting

  • For information on how to use TrafficInsights, click here.

  • For information on how to set up devices for TrafficInsights, click here.

• Scheduling reports for devices (Network) and custom reports with:

  • For information on optimizing your Power BI reports, click here.

  • For information on creating a Power BI report for specific sites, click here.

  • For information on what third party API integrations are available, click here.

  • For information on what reports come pre-configured in Auvik, click here.

• List of specific devices that are supported

  • For information on what vendors have devices that Auvik supports, click here.

  • Auvik maintains a list of vendors but not specific devices as device firmware and revision make it difficult to maintain an accurate list. Please contact Support for specific device models and versions.