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Auvik collector offline alert

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The details shown below are based on the default settings. When editing this alert, you can change the trigger and clear conditions to suit your needs.

CollectorOffline.png

Primary purpose: Notify when an Auvik collector has gone offline.

Possible causes for this alert include:

  • Auvik is performing routine maintenance to upgrade the collector
  • Device running the collector has powered down
  • Collector has been powered down or stopped
  • Device running the collector has lost connection to the network

Alert severity

Critical

Alert trigger condition

An Auvik collector has been disconnected from the cloud for longer than the defined threshold and is considered to be offline.

Alert clear condition

An Auvik collector that was disconnected from the cloud is now back online.

Action(s) to be taken

Check the status of the collector or device the collector is running on (hypervisor, Windows desktop, or Windows server) and power it on again.

 

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