For Auvik to successfully log into a Sophos firewall, the login credentials must be entered into Auvik in a particular way.
- Username must be the username used to log into the device
- Password must be the password used to SSH into the device
- Enable password must be the sudo password on the device
Once you save the credentials, Auvik will be able to successfully log in. If you’re still experiencing issues with credentials being accepted by your Sophos device, please contact Auvik support.