Some HP switches, like the 1900 series, are badge-engineered from Comware. That means they don’t have the same command line interface as the HP Procurves. They also have a hidden configuration menu where you can do more powerful administrative tasks, such as seeing the running configuration of the switch.
In order for Auvik to backup the configuration on badge-engineered devices, you need to enter login credentials in a specific way. Typically when you enter login credentials, you enter a username and password. An enable (escalated privilege) password is sometimes used and sometimes not. But on badge-engineered devices, an enable password is required.
On Comware switches, the enable password is usually one of the following factory defaults:
Most commonly, we see the following work for the HP / Comware 1910s and 1920s:
HP 1910: 512900
HP 1920: Jinhua1920unauthorized
Once your login credentials are entered with an enable password, configuration backups will start on your HP / Comware switch.